Job Summary:
Position has responsibility for supervising and coordinating activities of employees delivering wellness and spa services, including Spa, salon, skin care program, Yoga, Cafe and Retail functions.
:
Ensuring and Delivering Exceptional Customer Service
Conduct guest show arounds and set a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Handles guest problems and complaints promptly in an empathetic manner.
Solicits client feedback, utilizing an "open door" policy and reviewing client satisfaction results to identify and address client problems or concerns.
Develop and maintain positive working relationships with others.
Serves customers by helping them select products.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Qualifications:
Speak with others using clear and professional language.
Excellent Communication skills in English.
Excellent customer service.
Meeting sales goals.
Minimum of 5-7 years' experience in the spa, guest services, or related professional area.
Job Type: Full-time
Pay: AED6,000.00 - AED9,000.00 per month
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