Job Description

Minimum 18 years old Good command over English Language and good customer service Able to assist the veterinarian in scheduling appointments and surgeries Able to assist veterinarian in handling animals if necessary Previous experience in a Veterinary clinic is a plus. We are a new and growing clinic with good clientele so the right person has a good opportunity to grow with the clinic.

Reception Duties

Greets client in reception, and checks them in, client form/waiver Answer the phone in a professional manner to schedule appointments, and direct to the appropriate person if they have medical questions. Maintains client records by documenting all medical conversations had with clients Ensures record is updated and correct, reminders accurate Understands all vaccination protocols, thereby being able to explain well to clients their pets needs/ requirements Keeps drawers organized and stocked with necessary supplies, printer stocked with paper, and ensures the front office is appropriately stocked by alerting the management team when supplies are low Basic client education-explaining the importance of preventative care, vaccines and surgical necessities, able to appropriately give estimates over the phone for routine procedures Calls clients to remind them of upcoming appointments, calls to inform them of any preventatives or procedures necessary to their pet's health; rescheduling if appointment was missed Ensures follow-up has been scheduled Ensures call back is reminded in computer Keeps appointment flow running smoothly, ensures teamwork and considerate communication Keeps reception area clean and organized throughout the day, ensure client bathroom is kept clean, and assists in the end of day cleaning wherever needed
Job Type: Full-time

Pay: AED2,000.00 - AED4,000.00 per month

Expected Start Date: 14/07/2025