Front Desk Manager
Abu Dhabi, United Arab Emirates
Job Description
Front Desk Manager
The Front Desk Manager should be a dynamic leader who has proven excellence in guest service delivery, training and the management of multiple departments. Reporting to the Director of Rooms, this highly capable individual will effectively lead the arrival through departure experience of our guests.
What\xe2\x80\x99s in it for you:
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
The Front Desk Manager should be a dynamic leader who has proven excellence in guest service delivery, training and the management of multiple departments. Reporting to the Director of Rooms, this highly capable individual will effectively lead the arrival through departure experience of our guests.
What\xe2\x80\x99s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 2
- A Senior leader of the Rooms Division leadership team
- Demonstrate a commitment to personal guest service excellence
- Ensure that Guest and Colleague concerns are resolved in a professional and timely manner
- Review industry trends and competition for new and innovative product and service opportunities
- Effective recruitment, selection and training for all positions within the dept
- Develop/update job descriptions, Job task checklists, training manuals, systems and procedures for all positions and ensure they are clearly documented and easily accessible.
- Develop a strong team through consistently effective leadership, operations and succession planning
- Coach and mentor colleagues to allow them to exceed guest expectations and provide a path for career development with Fairmont Bab Al Bahr.
- Maximization of revenue streams from Front Office
- Member of the hotel revenue management team (Yield)
- Maintain department efficiency/productivity
- Maintain company core standards for Front Office
- Why work for Accor?
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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Job Detail
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Job IdJD1501971
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned