Front Desk Agent (russian Speaker)
Dubai, DU, AE, United Arab Emirates
Job Description
We are currently seeking a professional
Front Desk Agent (Russian Speaker)
to join our team and serve as the first point of contact for our guests.Key Responsibilities
Greet and welcome guests with a professional and friendly approach. Handle check-in and check-out procedures smoothly and efficiently. Manage reservations, room assignments, and guest inquiries. Provide accurate information about hotel facilities, services, and local attractions. Assist Russian-speaking guests to ensure clear communication and exceptional service. Address guest complaints, requests, and concerns promptly. Process payments, invoices, and maintain accurate records in the system. Coordinate with housekeeping and other departments to meet guest needs. Follow hotel policies, service standards, and security procedures.
Qualifications
Fluency in
Russian and English
(both written and spoken) is required. Previous experience in a hotel front office or customer service role preferred. Excellent communication and interpersonal skills. Strong organizational and problem-solving abilities. Knowledge of hotel management software (Opera or similar) is an advantage. Flexibility to work shifts, weekends, and holidays. Professional appearance and a guest-focused attitude.Job Type: Full-time
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Job Detail
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Job IdJD1999206
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned