Job Description

Front Desk Agent - La Ville Hotel and Suites City Walk Autograph Collection - Dubai, UAE
Position Overview
La Ville Hotel and Suites City Walk Dubai Autograph Collection, part of Marriott International, is seeking a Front Desk Agent to support front office operations and deliver a seamless guest experience. This role is well suited for hospitality professionals with front desk exposure who are comfortable handling guest interactions, cashiering, and daily operational reporting in a lifestyle hotel environment in Dubai.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Rooms & Guest Services Operations
Salary: 5500-8500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Complete designated cashiering, shift closing, and daily financial reports using the hotel system
Review shift logs and daily memo books and accurately document operational information
Handle guest calls, requests, and concerns by coordinating with housekeeping, bell services, and other departments
Process guest check-ins by confirming reservations, verifying identification, securing payment, assigning rooms, and issuing keys
Sell rooms to walk-in guests based on availability while ensuring rates align with approved market codes
Scan and post outlet charges from facilities such as health club or retail outlets to guest rooms
Support management with on-the-job guidance, coaching, and motivation of team members during shifts
Act as a role model and first point of contact for fair treatment and open-door procedures
Report accidents, injuries, and unsafe work conditions and complete all required safety training
Maintain professional appearance, confidentiality of information, and protection of company assets
Welcome and acknowledge guests warmly, anticipate service needs, assist guests with disabilities, and uphold service standards
Ideal Profile
High school diploma or G.E.D. equivalent
At least 1 year of experience in front office or guest services operations
At least 1 year of supervisory or team support experience
Strong communication, customer service, and interpersonal skills
Ability to work shifts and remain effective in a fast-paced hotel environment
Why Join Us
Opportunity to build a front office career within a globally recognized hospitality group
Exposure to the Autograph Collection lifestyle brand in a prime Dubai location
Access to professional training, development programs, and internal career growth
Inclusive and supportive work culture focused on service excellence
About the Company
Marriott International is one of the world's leading hospitality groups, operating a diverse portfolio of brands across global destinations. La Ville Hotel and Suites City Walk Dubai Autograph Collection offers a modern, distinctive hospitality experience, combining personalized service with contemporary design in the heart of Dubai.
Job Title Front Desk Agent - La Ville Hotel and Suites City Walk Autograph Collection - Dubai, UAE
Front Desk Agent - La Ville Hotel and Suites City Walk Autograph Collection - Dubai, UAE
Position Overview
La Ville Hotel and Suites City Walk Dubai Autograph Collection, part of Marriott International, is seeking a Front Desk Agent to support front office operations and deliver a seamless guest experience. This role is well suited for hospitality professionals with front desk exposure who are comfortable handling guest interactions, cashiering, and daily operational reporting in a lifestyle hotel environment in Dubai.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Rooms & Guest Services Operations
Salary: 5500-8500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities
Complete designated cashiering, shift closing, and daily financial reports using the hotel system
Review shift logs and daily memo books and accurately document operational information
Handle guest calls, requests, and concerns by coordinating with housekeeping, bell services, and other departments
Process guest check-ins by confirming reservations, verifying identification, securing payment, assigning rooms, and issuing keys
Sell rooms to walk-in guests based on availability while ensuring rates align with approved market codes
Scan and post outlet charges from facilities such as health club or retail outlets to guest rooms
Support management with on-the-job guidance, coaching, and motivation of team members during shifts
Act as a role model and first point of contact for fair treatment and open-door procedures
Report accidents, injuries, and unsafe work conditions and complete all required safety training
Maintain professional appearance, confidentiality of information, and protection of company assets
Welcome and acknowledge guests warmly, anticipate service needs, assist guests with disabilities, and uphold service standards
Ideal Profile
High school diploma or G.E.D. equivalent
At least 1 year of experience in front office or guest services operations
At least 1 year of supervisory or team support experience
Strong communication, customer service, and interpersonal skills
Ability to work shifts and remain effective in a fast-paced hotel environment
Why Join Us
Opportunity to build a front office career within a globally recognized hospitality group
Exposure to the Autograph Collection lifestyle brand in a prime Dubai location
Access to professional training, development programs, and internal career growth
Inclusive and supportive work culture focused on service excellence
About the Company
Marriott International is one of the world's leading hospitality groups, operating a diverse portfolio of brands across global destinations. La Ville Hotel and Suites City Walk Dubai Autograph Collection offers a modern, distinctive hospitality experience, combining personalized service with contemporary design in the heart of Dubai.
Post Details
Job Start Date
Salary from 5500.00
Salary to 8500.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required