Job Description

Front Desk Agent - La Ville Hotel and Suites City Walk Autograph Collection - Dubai, UAE
Position Overview
La Ville Hotel and Suites City Walk Dubai Autograph Collection, part of Marriott International, is seeking a Front Desk Agent to support daily front office operations and deliver a seamless guest experience. This role is well suited for hospitality professionals with front desk experience who enjoy guest interaction, accuracy in operations, and teamwork in a lifestyle hotel environment in Dubai.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Rooms and Guest Services Operations
Salary: 5500-8500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Process guest check-ins and check-outs by confirming reservations, verifying identification, assigning rooms, and issuing room keys
• Complete designated cashiering, shift closing, and daily reports accurately in the system
• Review shift logs and daily memo books and record relevant information in logbooks
• Handle guest calls, requests, and concerns, coordinating with departments such as housekeeping and bell services as needed
• Sell rooms to walk-in guests based on availability and ensure rates align with approved market codes
• Scan and post outlet checks from facilities such as health club and retail outlets to guest rooms
• Assist management with coaching, motivating, and guiding team members during shifts
• Act as a role model for service excellence and fair treatment practices
• Report accidents, injuries, or unsafe work conditions promptly and complete required safety training
• Maintain professional appearance, confidentiality of information, and protection of company assets
• Deliver courteous, attentive, and inclusive service to all guests, including guests with disabilities

Ideal Profile

• High school diploma or G.E.D. equivalent
• At least 1 year of front office or guest services experience in a hotel environment
• At least 1 year of supervisory or team-leading experience preferred
• Strong communication, customer service, and organizational skills
• Ability to work rotating shifts and remain professional in a fast-paced setting

Why Join Us

• Opportunity to build a front office career within a globally respected hospitality group
• Exposure to the Autograph Collection lifestyle brand in a prime Dubai location
• Access to learning, development, and long-term career growth opportunities
• Inclusive workplace culture that values diversity, teamwork, and guest satisfaction

About the Company
Marriott International is a global hospitality leader operating a diverse portfolio of brands worldwide. La Ville Hotel and Suites City Walk Dubai Autograph Collection offers a distinctive, modern hospitality experience in the heart of Dubai. The company is committed to equal employment opportunity and to creating an environment where associates' backgrounds, skills, and experiences are respected and valued.
Job Title Front Desk Agent - La Ville Hotel and Suites City Walk Autograph Collection - Dubai, UAE
Front Desk Agent - La Ville Hotel and Suites City Walk Autograph Collection - Dubai, UAE
Position Overview
La Ville Hotel and Suites City Walk Dubai Autograph Collection, part of Marriott International, is seeking a Front Desk Agent to support daily front office operations and deliver a seamless guest experience. This role is well suited for hospitality professionals with front desk experience who enjoy guest interaction, accuracy in operations, and teamwork in a lifestyle hotel environment in Dubai.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Rooms and Guest Services Operations
Salary: 5500-8500 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Process guest check-ins and check-outs by confirming reservations, verifying identification, assigning rooms, and issuing room keys
• Complete designated cashiering, shift closing, and daily reports accurately in the system
• Review shift logs and daily memo books and record relevant information in logbooks
• Handle guest calls, requests, and concerns, coordinating with departments such as housekeeping and bell services as needed
• Sell rooms to walk-in guests based on availability and ensure rates align with approved market codes
• Scan and post outlet checks from facilities such as health club and retail outlets to guest rooms
• Assist management with coaching, motivating, and guiding team members during shifts
• Act as a role model for service excellence and fair treatment practices
• Report accidents, injuries, or unsafe work conditions promptly and complete required safety training
• Maintain professional appearance, confidentiality of information, and protection of company assets
• Deliver courteous, attentive, and inclusive service to all guests, including guests with disabilities

Ideal Profile

• High school diploma or G.E.D. equivalent
• At least 1 year of front office or guest services experience in a hotel environment
• At least 1 year of supervisory or team-leading experience preferred
• Strong communication, customer service, and organizational skills
• Ability to work rotating shifts and remain professional in a fast-paced setting

Why Join Us

• Opportunity to build a front office career within a globally respected hospitality group
• Exposure to the Autograph Collection lifestyle brand in a prime Dubai location
• Access to learning, development, and long-term career growth opportunities
• Inclusive workplace culture that values diversity, teamwork, and guest satisfaction

About the Company
Marriott International is a global hospitality leader operating a diverse portfolio of brands worldwide. La Ville Hotel and Suites City Walk Dubai Autograph Collection offers a distinctive, modern hospitality experience in the heart of Dubai. The company is committed to equal employment opportunity and to creating an environment where associates' backgrounds, skills, and experiences are respected and valued.
Post Details
Job Start Date
Salary from 5500.00
Salary to 8500.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required