Front Desk Agent
Kuwait, Kuwait
Job Description
About Company
WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.s
(Kuwait) Looking for Front Desk Agent for a 5 star luxury hotel.
Responsibilities:
Requirements:
Responsibilities:
- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
- Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests.
- Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure.
- Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries.
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels.
- Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed.
- Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.
- Accurately administer Front Office cashiering standards and comply with all laid down systems, policies and procedures.
- Maintain the privacy of all guests by ensuring that no details of the guests are disclosed.
Requirements:
- Preferably candidates who can speak Arabic Language
Skills Required
Opera Knowledge
Telephone Skill
Communication Skill
Compensation & Benefits
- Basic Salary: KD 248 per month (approximately USD 808 per month)
- Accommodation: Provided
- Transportation: Provided
- Annual Paid Leave: Provided
- Employment Visa: Provided
- Flight Tickets: Provided
- Medical Insurance: Provided
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Job Detail
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Job IdJD1441116
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuwait, Kuwait
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EducationNot mentioned