Front Desk Agent - English & German Speaking Ajman
Fairmont Ajman, a premier beachfront 5-star hotel just 30 minutes from Dubai, is hiring a bilingual Front Desk Agent fluent in English and German. This role is ideal for hospitality professionals who excel in guest service and want to grow within a luxury hotel setting offering world-class amenities and an exceptional cultural experience.
Job Location: Ajman, United Arab Emirates
Industry: Hospitality
Function: Administrative Support
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
What Does a Front Desk Agent Do?
As a Front Desk Agent, you will be the first point of contact for guests, providing a welcoming experience while handling check-ins, check-outs, and guest inquiries with professionalism. Your ability to communicate in both English and German will enhance the personalized service offered to our diverse clientele.
What Are the Key Responsibilities?
- Welcome and check-in guests professionally while maintaining service standards
- Provide information on hotel facilities, amenities, and services
- Handle check-out procedures and settle guest accounts accurately
- Ensure guest requests and inquiries are handled promptly and courteously
- Maintain awareness of guest preferences and provide tailored experiences
- Follow hotel procedures, safety policies, and service protocols
- Handle administrative duties related to front office operations
- Assist other departments when needed to enhance overall guest satisfaction
What Skills Are Needed for a Front Desk Agent in Ajman?
Education:
- Diploma in Hospitality or Hotel Management is an asset
Experience:
- Prior front desk or customer-facing experience preferred
- Experience in luxury hotel settings is an advantage
Skills:
- Fluency in both English and German (written and spoken)
- Professional appearance with excellent interpersonal skills
- Ability to multitask under pressure in a fast-paced environment
- Computer literacy in Microsoft Windows and ability to type at least 25 WPM
- Strong attention to detail, responsibility, and guest-focused service attitude
- Reliable team player with strong problem-solving abilities
- Flexible availability including weekends and shifts
What Benefits Come with This Position?
- Global employee discounts with Accor through the benefit card
- Access to structured learning through Accor Academies
- Career mobility opportunities across Accor's international network
- Participation in social and environmental initiatives via Planet 21
- Be part of a prestigious team delivering luxury hospitality on Ajman's serene beachfront
About the company
Fairmont Ajman is a 5-star luxury resort offering stunning views of the Arabian Gulf and delivering world-class hospitality just 30 minutes from Dubai. With 252 elegantly designed guest rooms and suites, the hotel blends elegance and comfort in a beachfront setting. Guests enjoy fine dining, leisure activities, and authentic cultural experiences, while employees thrive in an inclusive and inspiring work environment dedicated to excellence.
Job Title Front Desk Agent - English & German Speaking Ajman
Front Desk Agent - English & German Speaking Ajman
Fairmont Ajman, a premier beachfront 5-star hotel just 30 minutes from Dubai, is hiring a bilingual Front Desk Agent fluent in English and German. This role is ideal for hospitality professionals who excel in guest service and want to grow within a luxury hotel setting offering world-class amenities and an exceptional cultural experience.
Job Location: Ajman, United Arab Emirates
Industry: Hospitality
Function: Administrative Support
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
What Does a Front Desk Agent Do?
As a Front Desk Agent, you will be the first point of contact for guests, providing a welcoming experience while handling check-ins, check-outs, and guest inquiries with professionalism. Your ability to communicate in both English and German will enhance the personalized service offered to our diverse clientele.
What Are the Key Responsibilities?
- Welcome and check-in guests professionally while maintaining service standards
- Provide information on hotel facilities, amenities, and services
- Handle check-out procedures and settle guest accounts accurately
- Ensure guest requests and inquiries are handled promptly and courteously
- Maintain awareness of guest preferences and provide tailored experiences
- Follow hotel procedures, safety policies, and service protocols
- Handle administrative duties related to front office operations
- Assist other departments when needed to enhance overall guest satisfaction
What Skills Are Needed for a Front Desk Agent in Ajman?
Education:
- Diploma in Hospitality or Hotel Management is an asset
Experience:
- Prior front desk or customer-facing experience preferred
- Experience in luxury hotel settings is an advantage
Skills:
- Fluency in both English and German (written and spoken)
- Professional appearance with excellent interpersonal skills
- Ability to multitask under pressure in a fast-paced environment
- Computer literacy in Microsoft Windows and ability to type at least 25 WPM
- Strong attention to detail, responsibility, and guest-focused service attitude
- Reliable team player with strong problem-solving abilities
- Flexible availability including weekends and shifts
What Benefits Come with This Position?
- Global employee discounts with Accor through the benefit card
- Access to structured learning through Accor Academies
- Career mobility opportunities across Accor's international network
- Participation in social and environmental initiatives via Planet 21
- Be part of a prestigious team delivering luxury hospitality on Ajman's serene beachfront
About the company
Fairmont Ajman is a 5-star luxury resort offering stunning views of the Arabian Gulf and delivering world-class hospitality just 30 minutes from Dubai. With 252 elegantly designed guest rooms and suites, the hotel blends elegance and comfort in a beachfront setting. Guests enjoy fine dining, leisure activities, and authentic cultural experiences, while employees thrive in an inclusive and inspiring work environment dedicated to excellence.
Post Details
Job Start Date
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Number of Vacancies 1
Location -
Location City Ajman, United Arab Emirates
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location