Front Desk Agent - English & German Speaking Ajman
Fairmont Ajman, a premier beachfront 5-star hotel just 30 minutes from Dubai, is hiring a bilingual Front Desk Agent fluent in English and German. This role is ideal for hospitality professionals who excel in guest service and want to grow within a luxury hotel setting offering world-class amenities and an exceptional cultural experience.
Job Location: Ajman, United Arab Emirates
Industry: Hospitality
Function: Administrative Support
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
What Does a Front Desk Agent Do?
As a Front Desk Agent, you will be the first point of contact for guests, providing a welcoming experience while handling check-ins, check-outs, and guest inquiries with professionalism. Your ability to communicate in both English and German will enhance the personalized service offered to our diverse clientele.
What Are the Key Responsibilities?
- Welcome and check-in guests professionally while maintaining service standards
- Provide information on hotel facilities, amenities, and services
- Handle check-out procedures and settle guest accounts accurately
- Ensure guest requests and inquiries are handled promptly and courteously
- Maintain awareness of guest preferences and provide tailored experiences
- Follow hotel procedures, safety policies, and service protocols
- Handle administrative duties related to front office operations
- Assist other departments when needed to enhance overall guest satisfaction
What Skills Are Needed for a Front Desk Agent in Ajman?
Education:
- Diploma in Hospitality or Hotel Management is an asset
Experience:
- Prior front desk or customer-facing experience preferred
- Experience in luxury hotel settings is an advantage
Skills:
- Fluency in both English and German (written and spoken)
- Professional appearance with excellent interpersonal skills
- Ability to multitask under pressure in a fast-paced environment
- Computer literacy in Microsoft Windows and ability to type at least 25 WPM
- Strong attention to detail, responsibility, and guest-focused service attitude
- Reliable team player with strong problem-solving abilities
- Flexible availability including weekends and shifts
What Benefits Come with This Position?
- Global employee discounts with Accor through the benefit card
- Access to structured learning through Accor Academies
- Career mobility opportunities across Accor's international network
- Participation in social and environmental initiatives via Planet 21
- Be part of a prestigious team delivering luxury hospitality on Ajman's serene beachfront
About the company
Fairmont Ajman is a 5-star luxury resort offering stunning views of the Arabian Gulf and delivering world-class hospitality just 30 minutes from Dubai. With 252 elegantly designed guest rooms and suites, the hotel blends elegance and comfort in a beachfront setting. Guests enjoy fine dining, leisure activities, and authentic cultural experiences, while employees thrive in an inclusive and inspiring work environment dedicated to excellence.
Job Title Front Desk Agent - English and German Speaking Ajman
Front Desk Agent - English & German Speaking Ajman
Fairmont Ajman, a premier beachfront 5-star hotel just 30 minutes from Dubai, is hiring a bilingual Front Desk Agent fluent in English and German. This role is ideal for hospitality professionals who excel in guest service and want to grow within a luxury hotel setting offering world-class amenities and an exceptional cultural experience.
Job Location: Ajman, United Arab Emirates
Industry: Hospitality
Function: Administrative Support
Salary: Negotiable
Gender: Any
Candidate Nationality: Any
Candidate Current Location: Any
What Does a Front Desk Agent Do?
As a Front Desk Agent, you will be the first point of contact for guests, providing a welcoming experience while handling check-ins, check-outs, and guest inquiries with professionalism. Your ability to communicate in both English and German will enhance the personalized service offered to our diverse clientele.
What Are the Key Responsibilities?
- Welcome and check-in guests professionally while maintaining service standards
- Provide information on hotel facilities, amenities, and services
- Handle check-out procedures and settle guest accounts accurately
- Ensure guest requests and inquiries are handled promptly and courteously
- Maintain awareness of guest preferences and provide tailored experiences
- Follow hotel procedures, safety policies, and service protocols
- Handle administrative duties related to front office operations
- Assist other departments when needed to enhance overall guest satisfaction
What Skills Are Needed for a Front Desk Agent in Ajman?
Education:
- Diploma in Hospitality or Hotel Management is an asset
Experience:
- Prior front desk or customer-facing experience preferred
- Experience in luxury hotel settings is an advantage
Skills:
- Fluency in both English and German (written and spoken)
- Professional appearance with excellent interpersonal skills
- Ability to multitask under pressure in a fast-paced environment
- Computer literacy in Microsoft Windows and ability to type at least 25 WPM
- Strong attention to detail, responsibility, and guest-focused service attitude
- Reliable team player with strong problem-solving abilities
- Flexible availability including weekends and shifts
What Benefits Come with This Position?
- Global employee discounts with Accor through the benefit card
- Access to structured learning through Accor Academies
- Career mobility opportunities across Accor's international network
- Participation in social and environmental initiatives via Planet 21
- Be part of a prestigious team delivering luxury hospitality on Ajman's serene beachfront
About the company
Fairmont Ajman is a 5-star luxury resort offering stunning views of the Arabian Gulf and delivering world-class hospitality just 30 minutes from Dubai. With 252 elegantly designed guest rooms and suites, the hotel blends elegance and comfort in a beachfront setting. Guests enjoy fine dining, leisure activities, and authentic cultural experiences, while employees thrive in an inclusive and inspiring work environment dedicated to excellence.
Post Details
Job Start Date
Salary from 3916.00
Salary to 5088.00
Number of Vacancies 1
Location -
Location City Ajman, United Arab Emirates
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location