Job Description

We are seeking an experienced and detail-oriented

Freight Operations Officer

to manage and oversee daily logistics operations across air, sea, and land freight. The successful candidate will be responsible for handling shipment coordination, preparing accurate documentation, liaising with customs, clients, and agents, and ensuring the timely and cost-effective movement of goods. This role is critical in maintaining operational efficiency, customer satisfaction, and service excellence.

Key Responsibilities

End-to-End Shipment Coordination:

Handle all operational aspects of

air, sea, and land freight shipments

, including booking, documentation, clearance, and delivery follow-up.

Quotations & Rate Negotiation:

Prepare and send competitive freight quotes to clients; negotiate rates with carriers, shipping lines, and service providers.

Customs Clearance & Compliance:

Manage all customs-related procedures in line with

Qatar's customs regulations

and government requirements, ensuring compliance and timely clearance of shipments.

Client & Agent Communication:

Maintain consistent communication with clients, overseas agents, and partners to track shipments, solve issues, and ensure service satisfaction.

Documentation & Records:

Prepare and manage all necessary shipping and logistics documentation including AWB, B/L, invoices, packing lists, and clearance forms.

Problem Resolution:

Handle exceptions or delays in a timely manner; resolve operational issues efficiently to maintain service integrity.

Business Development Support:

Assist in

collecting new business

, sourcing reliable carriers, suppliers, and building relationships with potential clients and service providers.

Requirements & Qualifications

Minimum

4 years

of experience in

logistics/freight forwarding

with a solid background in handling

airfreight, seafreight, and land freight

.

Proven experience in preparing quotations and negotiating with

liners, carriers

, and agents.

Good knowledge of

Qatar customs procedures

, documentation requirements, and government import/export processes.

Strong communication skills and the ability to

follow up with clients and agents

professionally.

Ability to

work under pressure

, multitask, and meet tight deadlines.

Strong organizational and time management skills.

Proficiency in English; Arabic is a plus.

Preferred Attributes

Proactive and solution-oriented mindset.

Team player with the ability to work independently.

Familiarity with freight forwarding software and CRM systems.

Strong attention to detail and a commitment to operational excellence.

Location: On-site | Qatar

Job Type: Full-time

Pay: QAR6,000.00 - QAR7,500.00 per month