Identify and pursue new business opportunities
Maintain and grow client relationships
Regain lost accounts and follow up on payments
Support pricing and prepare client proposals
Collaborate with internal teams to deliver service excellence
Operations:
Manage end-to-end import/export freight operations
Coordinate with carriers, customs, and internal teams
Ensure timely shipments, compliance, and accurate documentation
Negotiate freight rates and optimize cost & performance
Resolve shipment delays, disputes, and claims
Lead and train the freight forwarding team
Qualifications:
Bachelor's degree in Business, Marketing, Logistics, or a related field
Minimum 5 years of experience in freight forwarding (air, sea, and road)
Strong understanding of customs regulations, Incoterms, and trade compliance
Proficient in MS Office and logistics/ERP software
Excellent communication, negotiation, and leadership skills
Job Type: Full-time
Pay: AED15,000.00 - AED20,000.00 per month
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