Job Description

Job Req Number: 71604 Time Type: Full Time

Job Purpose

Plans, directs and coordinates air & sea freight activities engaged in the economical movement of inbound and outbound. Supervise duties and responsibilities commensurate with assigned functional area and in conjunction with appropriate policies / procedural adherence in order to ensure an effective and efficient operation.

Performance Indicators (Facilitation & Customer Satisfaction)

Shipment Delivery & Tracking Client Satisfaction Reporting & Record Maintenance Team Building

Principal Accountabilities

Oversees all aspects of Air & sea Freight procedures. Oversees documentation activities with customer & agent of the import & export operations. Provides technical expertise to staff on all matters relating to Air Freight & sea freight. Provides value added services to existing and potential clients. Monthly profit and statistical reports; ensures billing & payables are kept up to date Maintains employee records, attendance, evaluations and discipline. Provides support on computer applications to staff including cross training. Supervises office administration and a designated group of people. Responsible for selection of carriers & routing of shipments. Confers with the respective managers to produce internal company communications Ensures the accuracy of documents movement with related departments. Oversees the representation of a positive organizational image and builds excellent relations. Supervises, coordinates and participates in meetings / tasks as required. Efficiently updates, maintains database&related records pertaining to the job Delegates work assignments for assigned personnel. Development and motivation of staff; training identification and requisitioning to Line manager. Appropriate monitoring, reporting, communication and liaison. Provides regular update to the Line Manager. DSV - Global Transport and Logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of more than 75,000 employees in over 90 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.