Job Number 23126372
Job Category Sales & Marketing
Location Sheraton Grand Hotel Dubai, 3 Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, SRG Hospitality LLC. The franchisee controls all aspects of the hotel\xe2\x80\x99s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

JOB SUMMARY

HUMAN RESOURCES VISION

We will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can demonstrate their skills and abilities; grow and reach their potential in a performance reward driven environment. We will embrace diversity and inclusion and will act honestly and ethically in everything we do; aspiring to be the employer of choice.

POSITION PURPOSE

In conjunction with the Director of Sales, this position is responsible for maximizing rooms / F&B / Groups & Events business from a defined account base. Proactively uncovering new prospects for the hotel and maximizing conversion of business in line with Hotels\xe2\x80\x99 budgetary goals. This position requires a high degree of self-motivation and the ability to work unsupervised using own initiative.

ESSENTIAL FUNCTIONS

Proactively manages a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum yields in line with budgetary objectives. Maintain valid call objectives and relevant action plan for each key account/key prospect and ensure all follow up is executed in a timely manner.

Proactively prospecting new accounts for the Hotel and follow the sales process through to convert into \xe2\x80\x98producing\xe2\x80\x99 accounts.

Take personal responsibility to ensure that standards are maintained and that the system is utilized to its full capacity including the mandatory smart contracting process and sales activity in Isaac.

To attend when required trade and networking events as a representative of Sheraton Grand Hotel, Dubai ensuring that the quality image of the organization is portrayed, and that every opportunity is taken to promote the Hotel.

To take personal responsibility for understanding the Sales Plan of the Hotel and the required budgetary guidelines, to enable empowered decisions in all rate negotiations.

To actively support both the Sales Specialists and the Sales Co-coordinator to assist them to carry out their roles effectively.

Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.

Re-negotiation of Corporate agreements within budgetary guidelines of all corporate accounts within agreed time frames. Ensuring accurate follows up and communication both internally to reservations and accounting departments, and confirmation to client. Ensure property rates sheets are accurate at all times.

To take responsibility for the compilation and execution of weekly, monthly and quarterly sales action plans as agreed with the Director of Sales. Communicate any obstacles to completing action plans to Director of Sales.

To arrange and manage site inspections & client entertainments in line with business needs.

To actively work on RFPs in line with a defined segment strategy.

JOB REQUIREMENTS

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

Minimum of 3 years of experience in Sales as Assistant Sales Manager/Sales Manager is required in hotel industry.

Superior analytical skills required.

QUALIFICATION STANDARDS

We do expect that you do have the experiences/ behaviors below. You:

Have the ability to effectively communicate with other departments;

Embrace and value operational guidelines and brand standards;

Possess uperior analytical skills;

Have the ability to plan and prioritize in order to achieve deadlines;

Have the awareness of maximizing the returns to all stakeholders;

Are adaptable to the ideas of different cultures, settings and situations;

Enjoy working in a team setting;

Build lasting relationships with internal and external customers;

Have immaculate personal presentation (e.g. grooming and conversational ability);

Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies;

Have knowledge of hotel computer systems and other IT related applications;

Uphold ethical business practices.

EDUCATION

Bachelor degree required, additional education in sales and marketing fields preferred

EMPLOYMENT CONDITIONS

This job may require you to work on holidays and/ or weekends;

This job often requires extended hours beyond a typical work week;

This job requires you to conform to a conservative, formal grooming, attire and jewelry policy that will be monitored on a regular basis and may be addressed as seen fit by your manager;

Sheraton Grand Hotel has a very strong commitment to safety and requires that you follow safety procedures closely;

Our hotel has a no-tolerance policy regarding unlawful discrimination and harassment, and requires that you follow our anti-discrimination and anti-harassment policies.

This company is an equal opportunity employer.

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Marriott