About Us Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn\xc2\xae\xef\xb8\x8f we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we\'ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we\'d love to give you a warm welcome to the Holiday Inn\xc2\xae\xef\xb8\x8f family.
Your day to day
We like to lead from the front. So, we\'re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You\'ll champion our \'one team\' approach to making sure you and your team deal effectively and efficiently with all guest complaints, queries, and suggestions
Every day is different at IHG, but you\'ll mostly be:
Leading the way - managing guest experiences, team performance, and hotel operations
Prioritising workload and ensuring your team deliver authentic, memorable experiences
Developing your team\'s skills to drive results that positively impact hotel performance
Having authentic conversations with guests to resolve issues, queries, or concerns
Being the first point of contact for any critical emergency situations
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