Job Description

This job posting is for a position at a Hotel owned and operated by , an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. About Us voco Bonnington, a franchise partner of IHG's upscale brand is a trendy and vibrant hotel. The 208-keys property has been open since 2010 and enjoys an array of exceptional dining concepts. Located in the heart of bustling and cosmopolitan Jumeirah Lakes Towers, voco Bonnington Dubai is minutes away from Dubai Marina and its beaches, and a short ride from a host of luxury shopping facilities and malls, restaurants, bars, and some of the world's top golf courses. Your day to day As Reservations Manager, your key responsibilities will include (but not limited to): Provide direction and leadership to Reservations team, assisting them to achieve their potential and achieve overall departmental objectives. You will be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members. Generate and distribute daily, weekly and monthly reservation reports You will drive the communication to other relevant departments, ensuring that all realistic expectations of the guests are met, and reservations are honored. Assist Revenue Manager with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems. You will take personal responsibility for driving up-selling within the reservations department. What we need from you We are looking for someone who: Has previous experience of 2-3 years working as a Reservations Manager or Assistant Reservations Manager or Cluster Reservations Executive for an IHG 4-5* hotel in the UAE. Has knowledge of Opera system. Understands the dynamics of regional & local market, local competitors and events of the destination Has ability to drive change initiatives and support change within the organization. Can provide strong leadership and managerial support to further develop the reservations team. Communicates and writes with fluency in English (Additional foreign language would be an asset) Is enthusiastic, self-motivated, proactive with excellent attention to detail Must be available in the UAE for a face to face meeting What we offer We will reward all your hard work with a great salary and benefits, a great room discount, and superb training. Join us and you will become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, expression, age, disability, marital or familial status, veteran status, or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. Job Type: Full-time Salary: From AED1.00 per year Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)