Job Number 23132208 Job Category Food and Beverage & Culinary Location The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management
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From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.
Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, the discerning traveler and luminaries in the art of living. The hotel comprises of 283 fabulously appointed guest rooms including 55 suites, most of which have incredible views of both the Arabian Gulf and the city of Abu Dhabi, along with the breathtaking one of a kind Bridge suite between the two Nation Towers.
The St. Regis is a part of the Marriott International, a constant growing and a leading global hospitality company, having the vision to be the World\'s Favorite Travel Company, with more than 7,000 properties in 131 countries and territories. The core of the hotel are our staff whom we address as \xe2\x80\x9cHosts\xe2\x80\x9d as they are the ultimate luxury ambassadors of our hotel, striving to provide exquisite stay to our guests and memorable experiences each day. Pursue your passion for a dynamic career and grow your expertise at the best address! We invite you to explore your career at The Abu Dhabi\xe2\x80\x99s finest urban resort, The St. Regis Abu Dhabi.
POSITION PURPOSE:
To supervise and assist in the service of a quality food & beverage product to customers. To assist in the development of food & beverage products and services. To answer guest requests and assist with a complaints in a professional manner.
The ideal candidate will be responsible for:
To project a pleasant and positive professional image to all contacts at all times
Manage cultural needs and expectations of guests
Upselling and identification of additional revenue opportunities
Maintain and adhere to billing policies and procedures
Punctual attendance to each shift
Maintain positive teamwork at all times
Accurate and timely delivery of orders to guests
Arrange meal breaks for team members sensibly
Allocate tasks to the team to ensure all duties carried out thoroughly and on time
Coach existing team members
Conduct daily briefings
Prepare staff rota/timesheets
Perfect knowledge of The St. Regis standards
Telephone standards to be adhered to at all times
Be able to prepare requested reports
To perform additional duties within F&B depart.
QUALIFICATION STANDARDS Education
High school or equivalent education required. Experience:
Must have worked as Waiter/Headwaiter for at least 1 year. Previous supervisory experience preferred.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,\xe2\x80\x8b begin your purpose, belong to an amazing global\xe2\x80\x8b team, and become the best version of you.