Job Description

Manufacturing Scope

• Plan, oversee, and optimize daily manufacturing operations to meet production targets and deadlines.
• Manage production schedules, capacity planning, and inventory levels to support current and forecasted sales volumes.
• Implement and monitor strict quality assurance processes and ensure compliance with industry standards and regulations.
• Maintain and improve manufacturing workflows to enhance productivity, reduce waste, and control costs.
• Ensure that equipment and machinery are maintained and operate safely and efficiently.
• Collaborate with product development teams to ensure manufacturability and scalability of new products.
• Manage and develop production staff, ensuring proper training, adherence to SOPs, and fostering a culture of accountability and continuous improvement.

Operational Scope

• Memorize all products and descriptions, understand dietary labels and be able to recommend to customers correct products based on accurate knowledge. A written exam will be given to test the applicant's ability to comprehend easily our products.
• Coordinate with procurement for timely sourcing of raw materials and packaging based on production schedules.
• Supervise warehousing of finished goods, ensuring proper storage, stock rotation (FIFO), and inventory accuracy.
• Liaise with the dispatch and logistics teams to ensure timely and accurate order fulfillment to both B2B and B2C customers.
• Monitor KPIs related to production, fulfillment accuracy, delivery lead times, and returns, and implement corrective actions when needed.
• Implement production planning systems to automate and optimize operations.
• Maintain all production documentation and reports for internal use and external audits.
• Ensure health and safety compliance in production and warehouse areas.
• Conduct regular visits to branches to audit and evaluate food production practices, ensuring consistency with standard procedures and food safety protocols.
• Serve as the escalation point for production-related issues affecting customer deliveries.

Skills Required