Food Dispatcher

Dubai, United Arab Emirates

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Job Description

We are seeking a detail-focused, service-driven, confident and friendly Food Dispatcher to join our team! The ideal candidate will be tech-savvy, able to learn new technologies quickly, and have the ability to coordinate personnel.

Be the first point of contact for customers calling in for assistance with their equipment, and for drivers and staff calling in for information.
Assist customers and team members with their queries, opening and logging tickets onto the online system.
Ensure all information is noted down accurately to send to the team member you are dispatching.
Check the field team availability and dispatch the closest and most relevant team member to that job.
Keep information up to date on the system as it changes.
Multi-task to speak on the phone, update information and liaise with field team members simultaneously.
Provide excellent customer service to all personnel calling in.
Ensure that dispatched personnel are routed in the quickest and most cost-effective manner.
Follow up with field team members and customers alike to ensure problems were resolved to their satisfaction.
Ensure routes are clear, and notify field team members of any traffic jams, accidents, or closed roads.
Monitor the location of field members using the system and GPS tracking.
Receive in-service reports from field members and assist with locating and ordering any consumables they may need.

Requirements

Accurate typing skills and/or data entry skills. Ability to add, subtract, multiply and divide;
Ability to prioritize and to multi-task in a fast-paced environment while maintaining attention to detail;
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint);
2-5 years of relevant experience. A self-motivator and a self-learner with a strong drive;
Understanding of spreadsheets and analyzing data.

Job Type: Full-time Salary: AED 1600 \xe2\x80\x93 AED 1800 per month, Accommodation & Transportation Allowance, free food, free visa Experience:

F&B Dispatcher: 2 years (Required)

This is only for UAE Based Candidates, with relevant experience from Hospitality/Restaurant/Hotel/Catering Industries who can join immediately Job Types: Full-time, Permanent Salary: AED1,600.00 - AED1,800.00 per month Ability to Commute: