Food & Beverage Supervisor Russian Speaker
Dubai, United Arab Emirates
Job Description
JOB SUMMARY
Main Duties/Responsibilities:
CANDIDATE PROFILE
- Supervise the service staff team
- Ensure the standards are plied with 100% of the guest 100% of the time.
- Be punctual, greet colleagues and reports to supervisor upon arrival for duties.
- Arrive at work well groomed, prepared and display enthusiasm.
- Well prepared for a long day contribution and utilize time effectively.
- Follow proper payroll and uniform procedures.
- Contribute to departmental standards and best practices.
- Offer guests an enjoyable, expertly served beverage/dining experience for all events.
- Anticipate and service of guests\' requirements before requests is necessary.
- Serve and clear food and beverage items in an unobtrusive and professional manner.
- Be familiar with the beverage service including stemware used and appropriates garnishes.
- Complete opening and closing side work as assigned and has all tables set according to standard.
- Utilize the hotel\'s computer system ringing up sales, printing checks, closing checks and completing closing readings.
- Carry trays, bus and reset tables with linen, china, glass and silver.
- Change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars.
- Ascertain a guest\'s satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
- Service all needs for private dining room or private function.
- Report any accident or guest complaint immediately, no matter how minor, to a manager.
- Recognize and address potential disruptive or undesirable guests.
- Respond properly in any hotel emergency or safety situation.
- Move tables and chairs.
- Breakdown any buffets, displays or side stations when needed.
- Clean service area when needed.
- Perform other tasks or projects as assigned by hotel management.
- Retrieve and stock all linen, china, silver, glassware and food and beverage items.
- Provide unobtrusive and professional service.
- Serve a dish to guests while explaining the contents and preparation.
- Provide water, bread and butter service throughout the meal to guests.
- Offer coffee or tea and serve any requested according to Palazzo Versace standards.
- Report for duty 5 minutes before the scheduled time, clean and tidy and wearing the correct uniform.
- Carry and break down trays properly and safely.
- Ensuring all set up\xe2\x80\x99s and mise en place is set for the next day\xe2\x80\x99s events.
- Ensure all areas, stores and back areas are always kept clean and tidy.
- Clear tables and reset them for specific number of persons.
- Provide quick and attentive assistance to any mishap in the restaurant.
- Sweep/vacuum the floor before a shift if needed.
- Attend all the training subjects to the service colleagues and follows all rules and policies of the hotel.
- Handle cash and credit card procedures according to the guidelines of the accounting department.
- Identify potential problems and ask for assistance before breakdown occurs.
- Provide lateral service within the hotel whenever needed.
CANDIDATE PROFILE
- Basic hotel school diploma
- 2 year minimum experience working in a multicultural / 5 star hotel environment.
- Multi skilled.
- Experience in food and beverage or event field.
- Speed and accuracy. (able to manage last minute activities)
- Ability to handle luxury guest volumes on a daily basis.
- Should be able to work under pressure in a customer service environment.
- Must be flexible and ability to work long hours.
- Creative and positive mind set.
- Worked in different cultural environment.
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Job Detail
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Job IdJD1611714
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned