Job Description

Shangri-La Dubai



The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.



The hotel's 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As Food & Beverage Sales Manager, we rely on you to:

Secure and nurture relationships with corporate clients, local businesses, and high-profile guests to drive bookings and revenue.

Develop and implement targeted sales strategies to increase walk-in customers, group bookings, and participation in loyalty programs.

Proactively seek partnerships and collaborations to expand the F&B division's reach and market presence.

Actively promote the F&B division's offerings and enhance its brand image in the local community.

Effectively manage and leverage the Shangri-La guest database for targeted sales and marketing campaigns.

We are looking for someone who has:

A minimum of 2 years of proven experience in a sales manager role, preferably within the luxury hospitality sector.

A degree in Hospitality Management, Sales & Marketing is desirable but not essential. A high school diploma and relevant experience are a must.

Demonstrated ability to drive sales, achieve revenue targets and has sound understanding of the local market and competitor landscape.

Familiarity with F&B operations, sales strategies, and marketing techniques.

Excellent interpersonal and relationship management skills. People-oriented, Outgoing, and self-motivated with a proactive approach.

Strong communication skills, both written and verbal, with fluency in English.

Computer proficiency, particularly with Excel, Word, PowerPoint and knowledge of working with databases.

High energy levels and a well-groomed appearance; creative, customer-focused, and a team player.