Medecins Sans Frontieres (MSF) is an independent humanitarian organization providing medical aid to victims of man-made or natural disasters, epidemics, and endemic diseases. In the MSF Operational Centre of Geneva (OCG), the steering and implementation of field programs is under the responsibility of an operations Department, which includes direct medical support to field implementation ensuring fundamentals are reached in all projects. The development of technical and/or strategic solutions adapted to complex medical challenges faced in the field, or to fulfill chosen medical ambitions, is under the responsibility of a Medical Department. Collaborative work between the two departments is considered a cornerstone for the organization to improve the general quality of its projects and the level of care for patients.
In 2013, an internal review led to the endorsement of a new frame for medical support inside OCG, leading to further emphasize the Medical Department's role in the following key areas:
Being at the vanguard of evolving trends, new challenges, and technologies in the field of medical practice and science, and linked with external clinical, academic and research institutions.
Providing technical capacities to fulfil the medical ambitions of the OCG Strategic Plan, in particular those in relation to the Operational Policy, innovation and research.
Addressing the field support needs in their response to medical and public health challenges, with the required flexibility and adaptation of priorities when facing emergencies or difficult conflict situations.
Creating better-integrated work between Operations and the Medical Department, through collaborative work platforms focusing on precise medical operational challenges, selection of standards, and improvement of practices.
The role of the Medical Department also includes, in relation with other involved departments, a critical role on knowledge transmission to field medical staff through adapted training and fast access to key reference documents/tools, as well as recruitment strategies.
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