An excellent opportunity for a Floor Supervisor came up with our client for a high-end dining concept in Dubai.
What will you do?
As a Supervisor, you will be responsible for supervising the restaurant\'s operations to deliver an excellent guest experience. You will also be required to communicate and delegate tasks to the team to ensure targets are achieved. Ensure compliance with brand standards
Manage guest queries in a timely and efficient manner
Assist with training and development of team members
Assist with annual appraisals with team members
Comply with fire regulations, and all health and safety legislation
Be environmentally aware
Resolve customer complaints in a professional manner
Review customer surveys to develop and implement ways to improve customer service
Assist wherever necessary and maintain good working relationships
Monitor inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
What are we looking for?
Previous experience in a similar role
Committed to delivering the highest levels of customer service
Positive and enthusiastic attitude
Excellent leadership, interpersonal and communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own and in a team
Willingness to develop team members and self
Initiative, attentive & hands-on leading the team by example