Floor Manager Bahrain

Bahrain, Bahrain

Job Description

CDI
PLEIN TEMPS
BAHRE\xc3\x8fN
BAHRAIN
RETAIL/MAGASIN
MINIMUM 5 ANS
DATE DE PUBLICATION - 23-MARS-2023
REFERENCE - CDC08279
POSITION Objectives: Working with the Boutique Director/Manager the Floor Manager is responsible for assisting with the day-to-day management of the boutique and ensure the highest level of customer service in line with Christian Dior expectations:
  • Meet sales targets and minimize stock losses
  • Demonstrate excellent product and range knowledge
  • Participate to staffing, scheduling, merchandising and inventory
  • Supervise, coach and motive the team members
  • Exemplify the six Dior Values on a consistent basis
Tasks and Responsibilities: Commercial Performance and Team Management
  • Maximize sales and measure sales performance and conversion rates on a daily basis.
  • Assist in assigning and monitoring sales goals of Sales Associates.
  • Responsible for clientele development.
  • Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.
  • Train, coach, develop, and manage sales associates in selling skills.
  • Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates.
  • Facilitate proper communication between management and associates.
Clientele Service and Management
  • Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions.
  • Train the team on optimizing Capture Rate and After Sale do develop personal customer database.
Product and Stock Management
  • Gather merchandise for transfers, damages, and returns-to-vendor (RTV\xe2\x80\x99s).
  • Oversee and participate in department inventories.
  • Monitor proper pricing of merchandise.
  • Minimize stock losses.
Process Management
  • Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures.
  • Help solve problems that affect the department\xe2\x80\x99s service, efficiency, and productivity.
  • Lock and secure the store and oversee compliance with all security procedures.
  • Any other tasks as assigned from time to time.
PROFILE Skills and Competencies: Ability to:
  • Develop and train associates, build relationships, utilize skills of associates most appropriately.
  • Provide outstanding customer service.
  • Effectively manage sales staff toward achievement of sales and clientele objectives.
  • Manage boutique operations effectively including attendance, merchandising, and housekeeping standards.
  • Maintain a fair, consistent set of standards as they apply to work force.
  • Adjust priorities and manage time wisely in a fast-paced environment.
  • Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates.
  • Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment.
Requirements:
  • 4+ years of retail experience required, preferably with at least 1 year of management, in a luxury product setting.
  • Sense of initiative and commercial creativity with fashion sensitivity
  • Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand.
  • Demonstration of own initiative.
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
  • Availability to work the hours necessary to open and/or close the store.
  • Ability to maintain presence on selling floor for long periods as needed.
  • Strong interpersonal, communication, organization and follow-through skills.

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Job Detail

  • Job Id
    JD1527670
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bahrain, Bahrain
  • Education
    Not mentioned