Responsible for the schedule maintenance in the DMIS (Dnata Management Information System) DXB & DWC for all flights. Work in close co-ordination with Dubai Airports offering support & clarifications where necessary in order to facilitate smooth handling of flights within the airport.
Job Outline:
- Plan
- Verify and validate flight schedules between dmis and ACL slots ensuring accuracy in updates
- Deploy
- Liaise with Customer Airlines seeking clarity and confirmation on flight status as required
- Lead
- Create, update and maintain DMIS database
- Execute
- Source seasonal schedules from customer airlines, Validate schedules with ACL slots and update DMIS DXB & DWC
- Create, update and maintain DMIS database with airline codes, airport codes and aircraft types data
- Liaise with Commercial team on new airlines start-ups and creations
- Ensure flight type & status along with Paying party is accurately updated in DMIS.
- Verify and validate on shift basis daily slots and DMIS schedules
- Manage schedule updates, flight creation, deletion on day of ops based on advice from stakeholders
- Monitor ramp movement for arrival of any non-scheduled flight and arrange ground handling requirements and notify billing team for revenue recovery
- Co-ordinate provision of services for adhoc operations with team leads at dnata Operation Control Center
- Respond to Customer complaints and feedback in a timely manner

Airport Operations
Qualification:
- 12 years of schooling or equivalent
- Fluent in English written and oral
Experience:
- 5 years of experience in ground handling / airport operations Customer relationship
Knowledge:
- Good understanding of ground handling services Knowledge of customer SLA and agreement

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what\xe2\x80\x99s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

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