Job Description

We are seeking a detail-oriented and proactive Fleet & Customer Support Executive to join our rent-a-car team. The ideal candidate will handle day-to-day operational tasks, support customers, and coordinate with internal departments to ensure smooth business operations.

Key Responsibilities

Prepare and issue invoices accurately and on time. Follow up on outstanding payments and ensure timely payment recovery. Track vehicle locations, usage, and return schedules. Monitor traffic fines, update records, and communicate with customers as needed. Provide after-sales support and resolve customer queries promptly. Coordinate with the Sales and Finance teams to address customer disputes and discrepancies. Maintain customer records and contract documentation. Assist with vehicle scheduling, availability checks, and operational planning. Ensure compliance with company policies and maintain high service standards. Perform additional administrative and operational tasks as required.
Requirements:

Previous experience in car rental, operations, or customer service is preferred. Strong communication and follow-up skills. Proficient in MS Office (Excel, Word, Outlook). Ability to multitask and perform well under pressure. Exceptional attention to detail and organizational skills. Problem-solving mindset with a customer-focused attitude.
Job Type: Full-time

Pay: Up to AED3,000.00 per month

Application Question(s):

Visa Status
Work Location: In person