Fintech Support Tech Lead
Cairo, Egypt
Job Description
Role Description
- Lead / Collaborate with Engineering teams to build SRE culture, maintain development, staging and production systems.
- Engage in and improve the whole lifecycle of services—from inception and design, deployment, operation, and refinement
- Managing infrastructure reliability, scalability and security using SRE principles.
- Automation of IT Infrastructure related tasks.
- Proactively monitor and optimize Infrastructure.
- Maintain and improve API-gateways, web servers, cache & database configurations, CICD pipelines etc.
- Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews
- Maintain and monitoring deployment, orchestration, of the servers, docker containers, databases, and general backend infrastructure.
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
- Scale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocity
- Participate in on-call rotations and active involvement in resolving incidents, writing production incident reports.
- Ensure environment stability, availability ,security and performance and automation enforcement.
- Working closely with software engineers , product owners and systems engineers to understand requirements, participate in implementation and operate.
- Fixing support escalation Issues , helping to improve incident response and conducting Post-Incident reviews .
- Documentation & building Knowledgebase.
- Responsible for the end-to-end monitoring activities (application, system, setup)
- Build tools that provide performance insights and engineering, empowering the system to solve issues faster/proactively
Role Requirements
Core competencies, knowledge, and experience:
- 5+ years of experience in Java, Spring framework, MySQL DB, Microservices architecture & distributed systems, with deep insight into newest technologies.
- Deep experience in containerization.
- Experience in payments and Fintech.
- Very good knowledge of Client/Server architectures is a plus.
- Hands-on experience in CI/CD pipelines and DevOps tools.
- Previous experience or willingness to work on a fast pace Agile environment.
- Good knowledge of Unix/Linux operating system environments.
- Security, authentication, authorization techniques.
- Expert programming and scripting skills preferable bash, shell scripting.
- Expert in computer science in foundations such as Operating Systems and Computer Networks.
- Excellent system debugging skills, hands on experience with optimizing database configurations and queries for MySQL.
- Expert in at least one web servers
- Experience working with established cloud platforms like AWS.
- Experience building and setup of reliable CI/CD pipelines, observability platform, monitoring and alerting tools.
- Advanced troubleshooting , analytical and problem solving skills .
- Ability to work in a team and under stress in 24 X 7 work environment.
- Experience working in Computer Science (e.g. networking, distributed systems, infrastructure, cloud)
- Experience designing, building, and maintaining production services, and experience analyzing and troubleshooting systems
- Experience in technical leadership and setting technical direction for engineering projects
- Experience in building REST and SOAP APIs
- Understanding of API authentication mechanisms such as oAuth, TLS and mTLS
- Understanding of PKI, certificate management lifecycle, symmetric and asymmetric encryptions.
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- Understanding of enterprise workloads
- Experience with algorithms and data structures
- Ability to debug, optimize code and automate routine tasks
- Ability to create a compelling vision for the future, communicate clearly, and have a collaborative leadership approach.
- Ability to be entrepreneurial and strategic.
- Passionate about delighting customers
- Engineering graduate
- Ability to learn new technologies quickly and efficiently
- Excellent communication skills, both written and verbal,
- Excellent time management with a strong sense of urgency.
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Job Detail
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Job IdJD1422707
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCairo, Egypt
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EducationNot mentioned