Job Description

Job Summary
Zurich Workplace Solutions is the region's leading end-of-service benefits provider operating in the Dubai International Financial Centre (DIFC). We manage the DEWS (Defined End of Service Benefits) scheme - a mandatory workplace savings plan that provides end-of-service benefits to employees in compliance with DIFC Employment Law.
We are looking for a Finance Officer with outstanding organizational skills and a keen attention to detail, who is passionate about financial accuracy and excels in reconciliation processes. As Finance Officer, you should be able to manage finance operations-including collections, payments, and unit and bank reconciliations-with minimal supervision. All tasks should be completed in line with established service levels and procedures.
Job Accountabilities
As Finance Officer, your role will involve:

• Collection and Reconciliation: Processing of employer monthly Contributions. Liaise with member companies in case of mismatches in amounts received. Perform end to end daily bank reconciliations. Manage and track excess contributions, shortfalls, and refunds, working closely with members and internal teams. Respond professionally to contribution or investment related queries from member companies and external partners (Written and Verbal).
• Investment Operations Coordination: Ensure timely and accurate placement of trades based on reconciled contributions. Monitor trade settlement timelines and support accurate processing of Switches, redemptions and phased switches initiated by members.
• Reporting and support: Provide input to monthly and ad hoc reporting to Trustees, Regulators and Senior Management ensuring data integrity through robust reconciliation. Support finance project and system enhancements.
• Controls and Compliance: Ensure reconciliation processes are aligned with internal policies, regulatory standards and audit requirements. Escalate unresolved issues in a timely manner and follow through to resolution by engaging relevant stakeholders. Proactively assess financial and operational processes to identify and implement control improvements.
• Insights and continuous improvement: Leverage financial data to detect trends, spot anomalies and identify opportunities for operational enhancements. Proactively contribute ideas for process automation, efficiencies, and system improvements. Collaborate with internal departments and external stakeholders to address queries related to contribution discrepancies or investment issues. Ensure compliance for assigned transactions to agreed service levels. Performs general administration activities in support of the team.

Job Qualifications
To be successful in this role, you must have:

• Bachelor's Degree (or equivalent) in Finance, Accounting, or related field.
• 3 or more years of experience within Financial Services, pensions, investment operations or related sectors.
• Proven experience in bank reconciliation and financial operations and controls.
• High attention to detail with strong analytical and problem-solving capabilities.
• A proactive, collaborative mindset and strong organizational, reporting and data management.
• Strong communication skills both written and verbal and confidence in handling client facing conversations.
• Proficiency in Microsoft Excel and other MS office applications. Working knowledge of Tableau or Power BI is a plus.
• Take action to manage own personal development and digital learning.
• Ability to quickly adapt to technical systems and internal procedures.
• Familiarity with hybrid working environment and the ability to manage responsibilities effectively both in office and remotely.

Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We are an equal opportunity employer who knows that each employee is unique - that's what makes our team so great!
Join us as we constantly explore new ways to .

• Location(s): AE - Dubai
• Remote working: No
• Schedule: Full Time
• Recruiter name: Leigh Jeremy Jaye Santander
• Hiring Manager: Parag Satghare
• Closing Date: July 2, 2025