Job Description

An opportunity for a Field Service Engineer to join a global analytical instrumentation company that protects water quality around the world.



This will suit an engineer who enjoys travelling broadly across the Middle East and has experience of maintaining, troubleshooting and supporting analytical instrumentation.

The Opportunity

Motivated by the highest possible stakes of climate change and global health, at

Hach

(www.hach.com), a Veralto company, we're working together with customers to find innovative technologies that guarantee the safety of our water and our environment.



As the standalone

Field Service Engineer

in the region, you will provide repair, maintenance and training services for all Hach equipment, both at a broad range of industrial and municipal customer sites across the Middle East alongside our distributor service partners (60%), as well as supporting our partners remotely from home (40%).



We offer excellent training, career development and family support (housing, car and schooling allowances, annual flights, insurance etc).

In this role, a typical day will look like:

Establish and maintain strong customer relationships by making periodic contact/visits, exploring specific needs, resolving problems, and establishing service strategies Evaluate Channel Partners associates service abilities, maintain skills matrix, identify, and plan development and training for them Ensure lean and accurate parts inventory within the region, use established work instructions to provide repair, calibration, certification, testing, and preventative maintenance services for all Hach equipment Actively promote contractual service agreements and upgrade purchases of new equipment and provide training on Hach installed equipment to customers Follow safe work practices appropriate for the environment including awkward or cramped spaces, electrical and mechanical hazards Perform other customer service-based duties as assigned.

The Ideal Candidate:

At least 2-3 years or more hands-on field service experience in analyzer maintenance, troubleshooting, installation, calibration and commissioning (e.g., process gas analyzers, liquid analyzers, or similar instrumentation) Minimum of a Certificate or Diploma in Instrumentation, Electrical, Electronics Engineering, or equivalent discipline. Bachelor's degree in Engineering or a related technical field is preferred Experience working with multi-brand analyzer systems and integration with DCS/PLC systems is an advantage. Strong knowledge of analytical instruments, sample handling systems, and process control interfaces Ability to read and interpret P&IDs, wiring diagrams, and technical documentation. Familiarity with safety standards, hazardous area classifications (Ex/ATEX), and industrial communication protocols (Modbus, Profibus, Ethernet, etc.). Proficient in using diagnostic tools, calibration software, and standard test equipment Willingness to travel frequently across the Middle East for field assignments and service calls

About Hach

Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us~



Hach is proud to part of the Water Quality segment of Veralto (www.veralto.com | NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods.



When you join Veralto's vibrant global network of >17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources(TM) -- and building rewarding careers along the way.


At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.