Join the industry leader to design the next generation of breakthroughs

The Future Is What We Make It. When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future. By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Make the Best You. Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries. Join us and Make an Impact. We are currently seeking a motivated and hardworking individual to join our team as a Field Service Engineer II - PMT to be based in AUH, UAE. In this role, you will be responsible for supporting the LSS business to drive Services business operations and growth with superb customer satisfaction and safety record. You will deliver support services to customers respecting global standards and processes whilst understanding customer needs and resolving issues through technical knowledge. You will use the Honeywell support network to provide excellent service and quality to customer whilst focusing on customer growth and development. You will identify service business opportunities in the customers\xe2\x80\x99 installed base Field Service Engineer II Responsibilities

• Safety: Meet the Corporate, customer and legal obligations of Health, Safety and Environment (trainings, use of PPEs and safety observations).

• Custodian Accounts: Manage effectively, assigned customer accounts service operations, service agreement deliverables as a custodian.

• Customer growth and development: Identifies and develop opportunities for business growth cooperating actively with sales to progress them having an active and influential role with the customer to develop the solution. Actively engages with sales to pursue the opportunities (actively generates sales leads)

• System upgrades and modifications (Installation/configuration/implementation & commissioning) of Honeywell\xe2\x80\x99s product range including Industrial control & safety systems, 3rd party DCS Systems or SCADA products to meet customer specifications. performs systems modification and upgrades (of different level of complexity according to job qualification)

• Maintain the customer equipment to the required standard regularly performs preventive & corrective maintenance and promptly intervene on maintenance needs.

• System diagnosis & troubleshooting: Diagnosis, troubleshooting and escalation for rectification of system issues.

• Quality of delivery: Deliver promptly against Service Request, respecting agreed timing as per GSM process

• Internal processes and reporting: Adopt and adhere to global standard in terms of tracking of actions (tools and timing) and promptly submit timesheets and billable work to ensure on time invoicing

Qualifications

• Bachelor\xe2\x80\x99s degree in Engineering \xe2\x80\x93 Electronic Systems/ Industrial Automation/ Electrical

• Min 3 to 5 years of experience in Honeywell DCS Experion & Safety systems alongside the experience in the maintenance of automation control systems in a sophisticated industrial environment

• Knowledge of electronic systems (installation / configuration / implementation/trouble soothing) Primarily for Honeywell EPKS (Experion system) & Safety Management system

• Knowledge of different levels of Networking (PCN).

• Understanding of the service life cycle from requirements to delivery.

• Understanding of service agreements.

• Basic knowledge of project: able to use project documentation & deliverables.

• Certification on Honeywell Experion, TPS/TDC system will be an advantage

We Offer:

• Annual salary and consolidated allowance

• Group medical insurance plan

• Life and long-term disability insurance

• Paid annual leave and time off work

• Business travel insurance

• End of service benefits

• Airfare allowance

• 4.5 day working week from Monday to Friday in line with the public sector.

If you believe this is your dream role, then we\'d love to hear from you, and apply. As an Equal Opportunities Employer, we are committed to a diverse workforce culture.

Additional Information

• JOB ID: HRD192507
• Category: Customer Experience
• Location: Plot No. J \xe2\x80\x93 05 Honeywell Building,Masdar,ABU DHABI,45595,United Arab Emirates
• Nonexempt