Country: United Arab Emirates

Location: Kidde Ltd. Dubai Branch, Palladium building, 2nd floor, Al Quoz, Dubai, UAE

Role: Field Service Engineer

Location: Dubai, UAE

Full/Part time: Full Time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we\'ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

We are looking for an experienced sales engineering professional who provides technical advice to customers and helps to develop proposals based on customer\'s requirements. Who is responsible for engagement with local customers as well maintaining updated documents and processes to enhance the performance of sales engineering. The LenelS2 Field Sales Engineer works closely with the Sales Team and Value-Added Resellers within UAE, Oman, Iraq & CIS region, providing techno-commercial advice and guidance on the solutions. The Field Sales Engineer reports to the Regional Sales Director for UAE, Oman, Iraq, CIS & Sub Sahara Africa.

Responsibilities:

Drive the \xe2\x80\x9cVoice of the Customer\xe2\x80\x9d into all aspects of the business

Drive for results: Join the Regional Sales Manager in further extending the local footprint while achieving commercial targets in line with the LenelS2 growth vision

Be the regional technical resource and single point of contact for the local LenelS2 VAR channel and consultant network

Solution knowledge: Provide presales field consultancy, quotations, tender support, PoC support and tailored training to authorized LenelS2 resellers, end users and consultants.

Initiate and run live and digital events (webinars & presentations) for VARs, end users and consultants

Contribute and commit to the internal LenelS2 EMEA FSE group

Work with the Sales Management Team to identify and support industry influencers and consultants to further develop and answer the demand for LenelS2 solutions

Eager to support the Regional Sales Manager with presentations and demos

Represent LenelS2 at regional trade shows and industry events

Regional technical sales liaison with marketing/ engineering/ product management/ operations/ management team

Requirements:

Bachelor\xe2\x80\x99s degree in Industrial Engineering, Business Engineering or Computer Science and/ or equivalent field experience with electronic access control systems, Physical Security Solutions & industry, and/or information technology.

A minimum of 5 years prior relevant experience.

Prepared to join an out-of-the-box thinking work environment.

Commercial requirements:

Experience with LenelS2 solutions or similar competitive solutions is an advantage.

Business acumen: Service and support oriented with a supreme \xe2\x80\x9cclient first\xe2\x80\x9d mindset.

Good network within the security industry.

Ready to become a Subject Matter Expert in a dedicated vertical industry.

Experienced in tender reviews, spec-in and bid support.

Addicted to creating added value for LenelS2 end users.

Strong communication skills.

Prepared to support the sales team in large-scale negotiations.

Energetic, forward-thinking and creative individual with unyielding ethical standards.

Open to remote and onsite activities with a share of 30% business travel under usual circumstances.

Great links within the security industry with first experiences with public business.

Good internal and external networker.

Technical requirements:

Solid technical knowledge of integrated security systems

Cloud and Virtualization skills will be a strong plus

Brilliant knowledge on how to practically apply Physical Security Solutions to provide added value to end user operations

Confident in explaining complex technical solutions to non-technical audiences

Excelling in troubleshooting methodologies

Proficiency in IT terminology, common market applications and architecture designs

Familiarity with field support actions (Trials, PoCs, demos)

Mission-critical system design and engineering (failover, high availability, resilience, system hardening)

Open to sharing professional expertise with internal and external stakeholders

Well-versed with best cyber-security practices and cloud computing architecture.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• International working environment
• Competitive salary
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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