Job Description

Job Summary

The F&I Coordinator supports the Finance & Insurance Department by preparing documentation, coordinating customer finance applications, ensuring compliance with UAE automotive and banking regulations, and delivering a smooth and professional experience for every customer. This role requires strong communication skills, attention to detail, and the ability to work closely with sales, finance partners, and customers.

Key ResponsibilitiesFinance & Insurance Support

Assist the F&I Manager in processing finance applications and liaising with banks/finance companies. Prepare and verify all F&I documentation, ensuring accuracy and compliance. Coordinate insurance quotations, policy issuance, and renewals with approved insurers. Ensure all required customer documents (ID, Emirates ID, driving license, salary certificate, etc.) are collected and accurate. Track loan approvals, pending documents, and follow up with banks/customers when needed.

Customer Service

Guide customers through the finance and insurance process in a professional and transparent manner. Answer customer queries regarding loan options, interest rates, insurance packages, and add-on products. Support the delivery process by ensuring all F&I documents are completed prior to vehicle handover.

Qualifications & Skills

Bachelor's degree in Business Administration, Finance, or related field (preferred). Minimum 1-2 years of experience in automotive finance/insurance or similar administrative roles. Knowledge of UAE banking and auto finance processes is an advantage. Strong communication and customer service skills. Excellent organizational skills with attention to detail. Proficiency in MS Office and dealership management systems (DMS). Ability to work in a fast-paced, target-driven environment.

Benefits

Competitive salary + incentives Medical insurance Annual leave and UAE labour law benefits Career development opportunities within the dealership

Ready to take the next step? Send your CV to careers@hicar.ae

Job Type: Full-time