Female Service Crew
Abu Dhabi, United Arab Emirates
Job Description
At Eathos we believe that the region’s dynamic food and beverage sector presents a wide range of opportunities for the right brands with an innovative edge. We were founded in 2014 and we are in 2 countries UAE & KSA with up to 750 employees. We are committed for serving exceptional food that makes us the absolute franchisee partners to launch, develop, and revitalize successful dining concepts, to provide our guests with an impeccable dining experience. Our Brick and Mortars are Kababji Grill, Sushi Art, Joga, and Tortilla. Our services have also expanded in 2020 beyond Brick & Mortars to include Cloud Kitchens and wide expansion in Virtual Brands. Eathos currently operates in more than 41 branches across the 2 countries with 6 Cloud Kitchens and up to 15 Virtual Brands. As a Service Crew, you will be responsible in proper registering of transactions through POS system by handling cash/card and operating transactions (physical/electronic) in various modes with no discrepancy. You will accept payments, issue receipts, refunds, and change. You must provide outstanding customer service according to company procedures and standards. What you will do:
- Greet customers in a friendly way and present menu items
- Ensure safety and security on transacting with cash/card at Cash Counters
- Keep the correct track record in registering of transactions in POS (Point of Sale) system
- Collect and process customer payments accurately
- Take and dispatch customers’ orders for dine-in, take-away or delivery
- Communicate order details to the kitchen staff for food preparation
- Inform customers about the special offers and discounts of the store, and upsell additional products when appropriate
- Keep work counters and customer areas clean and organized
- Work as per duty schedule and shift
- Handle customer complaints and endorse them to the manager in charge
- Ensure speed and accuracy in serving food orders
- Comply with the company health and safety policies and procedures
- Work in a team spirit by assisting and supporting colleagues
- Follow Eathos rules, regulations, and standards
- You must have two to three years of work experience as a Service Crew in a food and beverage industry
- You must be trustworthy, high-flier over teamwork and in communication
- You must maintain high standards of customer service and cleanliness
- You must have the attention to details and patience for customers
- You must be able to multi-task, work under pressure, and fast-paced environment
- You are currently located in the UAE and preferably available to join immediately
- Ticket to your home country every two years
- Duty Meal
- Medical Insurance
- Discount on all our brands
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Job Detail
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Job IdJD1402626
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned