(natural and lab-grown) to join our team. This role is hybrid - you will interact with walk-in customers as well as
handle, engage, and convert WhatsApp and online inquiries
into successful sales.
What You'll Be Doing
Assist customers in-store with jewellery selection, customisation, and purchases.
Handle all online customer enquiries across
WhatsApp, Instagram, Facebook, and other platforms
.
Convert leads from social media into sales through effective communication and product knowledge.
Coordinate with the production team for custom orders and follow-ups.
Maintain excellent customer relationships through timely responses and after-sales support.
Manage order details, quotations, invoicing, and CRM updates.
Support store operations including display management, stock checks, and merchandising.
Assist during exhibitions, events, and promotional activities.
Who You Are
Prior experience in
diamond jewellery sales
is a must
Strong verbal and written communication skills (English; other languages a plus)
Comfortable using WhatsApp Business, Instagram, Shopify (or similar platforms)
Confident, well-groomed, and customer-oriented
Enthusiastic about both natural and lab-grown diamond jewellery
UAE jewellery market knowledge preferred
Ready to work weekends and mall hours
Work Location:
Dubai Festival City Mall, Dubai, U.A.E.
Job Types: Full-time, Permanent
Pay: AED4,000.00 - AED4,500.00 per month
Application Question(s):
Have you handled WhatsApp or Instagram inquiries and converted them into sales?
Experience:
Diamond Jewellery Sales: 5 years (Preferred)
Language:
* Arabic (Preferred)
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