Job Description

We are seeking a professional, friendly, and well-presented

Female Receptionist

who is fluent in

Tagalog

to serve as the first point of contact for members and guests. The ideal candidate will ensure a welcoming front desk experience while supporting smooth daily operations in line with company policies and service standards.

Key Responsibilities

Greet, welcome, and check in members and guests, ensuring access complies with membership policies and guidelines. Maintain a clean, organized, and welcoming reception and lobby area in accordance with front desk grooming and appearance standards. Follow all front desk opening and closing procedures, including system logins and logouts. Handle member concerns, complaints, and incidents professionally and escalate them to the Supervisor or Division Manager following incident reporting procedures. Coordinate with housekeeping and operations teams to ensure smooth daily operations and an excellent member experience. Direct members and guests to the appropriate department or team based on their inquiries. Answer and respond to phone calls, WhatsApp messages, emails, and in-person inquiries regarding memberships, class schedules, spa/clinic services, promotions, and facility rules.
Qualifications & Requirements

Female candidate preferred. Fluent in

Tagalog

; basic to good English communication skills are an advantage. Proven experience as a receptionist or customer service representative, ideally in a gym, spa, hotel, or similar member-focused environment. Professional appearance with a friendly and service-oriented attitude. Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Basic computer literacy and experience using front desk or booking systems.
Working Conditions

Front desk-based role with frequent interaction with members and guests. Shift-based schedule, including weekends and holidays as required.
Job Type: Full-time

Pay: QAR3,000.00 - QAR4,000.00 per month