Job Description

:

We are currently seeking a professional and experienced

Female Receptionist

to be the first point of contact for our patients and visitors. The ideal candidate will be fluent in

Arabic and English

, have strong communication and organizational skills, and demonstrate a commitment to delivering excellent customer service in a medical setting.

Key Responsibilities:

Greet patients and visitors warmly and professionally. Manage appointment bookings, cancellations, and rescheduling. Answer and direct incoming calls and inquiries. Maintain patient records and handle confidential information with discretion. Coordinate with nurses, doctors, and administrative staff to ensure smooth front desk operations. Assist in processing insurance documentation when needed. Handle basic administrative tasks and support the daily operations of the reception area.

Requirements:

Female candidate currently residing in the UAE.

Fluent in Arabic and English

(spoken and written).

Minimum of 5 years of experience in Customer Service

, preferably in a healthcare setting.

Minimum of 5 years of experience working in the UAE.

Strong interpersonal and communication skills. Proficiency in using clinic management systems and the Microsoft Office Suite. Presentable, organized, and able to work efficiently under pressure. Must be available to

join immediately

.

What We Offer:

Competitive and rewarding salary package

in line with experience and qualifications.

Medical insurance coverage

provided.

Professional and respectful work environment

in a reputable healthcare facility.

Supportive multidisciplinary team

focused on collaboration and patient satisfaction.

Opportunities for career advancement

and continued training within a fast-growing organization. Exposure to a diverse patient population and the latest in clinic technology and systems.
Job Type: Full-time

Ability to commute/relocate:

Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

Customer Service: 5 years (Preferred)
Language:

* Arabic (Required)