Job Description

Job description

Job Title: (Female) Payment Collection Executive

Job Location:

Abu Dhabi City ( Mersat Office - Hamdan Street )

Job Type:

Full-time / Office work

Company Overview:

Mersat Holdings LLC is a dynamic and rapidly growing company, specializing in providing a unique combination of diverse services in the fields of environmental studies & sustainability, ISO auditing services, information technology, tourism and healthcare. The diversity of sectors defines our experience and professionalism in the industries we operate. We are committed to delivering exceptional service and innovative solutions to our clients.

We are currently seeking a highly motivated and results-driven

Payment Collection Executive

to join our Finance Team. The ideal candidate will be responsible for ensuring the prompt collection of outstanding and overdue payments, contributing to the financial health of the company.

Job Responsibilities:

Proactively manage and monitor overdue accounts to ensure timely payment. Contact customers by phone, email, or written correspondence to follow up on outstanding invoices. Must Actively initiate and chase customers for payment collections by making maximum number of calls on a daily basis and recording the communication and other details in the Company data base. Negotiate payment plans and settlements with customers while ensuring adherence to company policies. Maintain accurate records of all communications and payment transactions. Coordinate with other departments to resolve any issues that may be preventing payment. Prepare and send reminders or final notices such as SOA , invoices for overdue accounts. Handle disputes or concerns regarding payments and work toward resolutions. Provide reports on overdue accounts to management regularly. Ensure compliance with all applicable laws and regulations regarding collections. Follow up consistently with clients to ensure payments are collected before the due date. Adhere to the deadlines and credit periods given to clients, ensuring timely payment collection.

Requirements:

Proven experience in collections or accounts receivable's role (at least 01 year). Must have prior experience in following up with clients and collecting payments in a timely manner. Excellent communication skills, both verbal and written, to effectively handle customer inquiries , drafting emails and negotiations. Ability to handle sensitive information with discretion. Proficiency in Microsoft Office (Excel, Word, etc. Having knowledge in Tally Prime (an accounting application ) can be an added advantage. However, it is not mandatory. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Knowledge of relevant laws and regulations in debt collection is an advantage. A bachelor's degree in finance, accounting, commerce or related field is a plus.

Language :

English Mandatory ( Verbal & written Both )

Benefits :

Competitive Work Environment , Work permit provided by the company as per the Laws of UAE , Monthly Incentives for Achieving the set target by the company for Achieving the payment collections Targets.

No of the required Candidates for the Role :

02

How to Apply:

Please send your resume and cover letter on our indeed portal. Shortlisted candidates will be invited for the Interview at our office.

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Application Question(s):

what is your current visa status? The job requires very strong English skills to follow up on payments. Are you confident in your English? We are looking for candidates who live in Abu Dhabi city or are willing to relocate there. Can you please tell us where you currently live in Abu Dhabi? We are looking for candidates who can join immediately. Are you available to start right away? * Following up on payments is a key part of this role. How many years of experience do you have in this area?