Female Guest Service Agent

Dubai, DU, AE, United Arab Emirates

Job Description

Guest Service Agent - Hotel

Job Purpose



To deliver excellent front desk service by welcoming guests, handling check-in/check-out procedures, and ensuring a smooth and pleasant guest experience throughout their stay.

Key Responsibilities



Greet and welcome guests in a courteous and professional manner Handle check-in and check-out procedures efficiently Respond to guest inquiries, requests, and complaints promptly Coordinate with housekeeping and other departments to meet guest needs Handle reservations, room assignments, and billing accurately Maintain front desk records and follow hotel SOPs Ensure guest satisfaction and uphold hotel service standards

Requirements & Qualifications



Previous experience in hotel front office or customer service preferred Excellent communication and interpersonal skills Well-groomed, professional appearance Ability to work shifts, weekends, and holidays

Minimum height requirement: 5 feet 5 inches (5'5")

Proficiency in English (additional languages are an advantage)

Skills & Competencies



Customer-focused attitude Problem-solving skills Multitasking ability Team player with a positive attitude
Job Type: Full-time

Pay: AED1,400.00 - AED1,800.00 per month

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Job Detail

  • Job Id
    JD2274307
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned