Female Front Desk Receptionist , Call Attendant , Customer Support

Dubai, United Arab Emirates

Job Description

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Female Front Desk Receptionist Call and Leads Attendant Customer Care Support Billing and Payment Collection We are looking for a qualified experienced candidate to join our team , the applicant is required to be knowledgeable enough to interact with all patients inquires . Requirements:
  • Experience: minimum 2-3 years in medical center front desk .
  • Familiar with insurance procedures in Dubai and able to handle bookings, confirmations and insurance approvals.
  • Representable.
  • Flexible working hours.
  • Fluent English, Microsoft office experience, Quick learner for clinic software.
Role responsibilities:
  • Front Desk, Call center, Billing , Payment collection and Invoicing tasks.
  • Participating in the marketing tasks related to sharing offers and services updates with clients.
  • To ensure efficient and effective communication with patients, families, and other members of the healthcare teams.
  • To meet and exceed customer expectations through the development and promotion of key principles that support customer satisfaction.
  • To deal patiently and appropriately with complaints when necessary.
  • To assess risk, report incidents and to participate in Risk Management processes.
  • To follow system-based practices, through the understanding of the contexts and systems in which healthcare is provided.
  • To demonstrate professionalism and that is reflected in a commitment to continuous professional development, ethical practices, an understanding and sensitivity to diversity, and a responsible attitude towards patients.
About The Company
  • Medhills Medical Centre
  • Located in Jumeirah Golf Estates , Meaisam - Dubai
Job Types: Full-time , Contract Salary: From AED 4,000.00 per month plus incentive. Job Types: Contract, Full-time
Contract length: 24 months Salary: From AED4,000.00 per month Experience:
  • Medical Healthcare: 1 year (Required)
Language:
  • Fluent Arabic & English (Preferred)
Ability to Commute:
  • Dubai (Required)
Expected Start Date: 01/03/2024

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Job Detail

  • Job Id
    JD1634088
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned