Female Front Desk Agent

Dubai, United Arab Emirates

Job Description

Job Title: Front Desk Agent (Female)
Location: UAE (Must be locally available)
Employment Type: Full-time
Industry: Hospitality/Hotel
Job Requirements:

  • Education: Minimum Diploma or Bachelor's Degree in Hospitality, Tourism, or related field.
  • Experience: At least 2 years of experience in a front desk/receptionist role (hospitality industry preferred).
  • Technical Skills: Proficient in Opera PMS (Property Management System) - required for Front Desk roles.
  • Soft Skills:
  • Excellent communication and interpersonal skills.
  • Professional, sincere, and responsible attitude.
  • Strong problem-solving and multitasking abilities.
  • Availability: Flexible working hours (including shifts, weekends, and holidays as needed).
  • Location: Must be currently residing in the UAE (local hiring only).
Job Responsibilities:
  • Guest Services:
  • Warmly welcome and check-in/check-out guests efficiently.
  • Handle guest inquiries, requests, and complaints professionally.
  • Provide information about hotel services, facilities, and local attractions.
  • Administrative Duties:
  • Manage reservations, cancellations, and room assignments using Opera PMS.
  • Process payments, invoices, and billing accurately.
  • Maintain guest records and confidentiality.
  • Team Collaboration:
  • Coordinate with housekeeping, maintenance, and other departments for smooth operations.
  • Assist in training new staff when required.
  • Compliance & Safety:
  • Follow hotel policies, safety protocols, and hygiene standards.
  • Ensure data security and adherence to privacy regulations.
Preferred Qualifications:
  • Previous experience in 5-star hotels or luxury hospitality.
  • Additional language skills (Arabic, French, Russian, etc.) are a plus.

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Job Detail

  • Job Id
    JD1968531
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned