Female Customer Service Executive/admin Assistant
Dubai, United Arab Emirates
Job Description
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- Handling Inquiries: Customer service representatives are often the first point of contact for customers with questions, concerns, or inquiries about products or services. They provide information and assistance to address customer needs.
- Resolving Issues: They are responsible for resolving customer complaints and issues promptly and effectively, aiming to maintain customer satisfaction and loyalty.
- Providing Support: Customer service representatives offer support to customers throughout the purchasing process, assisting with order placement, payment processing, and delivery tracking.
- Building Relationships: They cultivate positive relationships with customers by demonstrating empathy, understanding, and professionalism, aiming to enhance customer loyalty and retention.
- Administrative Assistant:
- Office Management: Administrative assistants provide support with general office management tasks such as answering phones, managing calendars, scheduling appointments, and organizing meetings.
- Data Entry and Record Keeping: They assist in maintaining accurate records, entering data into databases, and managing paperwork, ensuring that information is organized and easily accessible.
- Correspondence: Administrative assistants often handle email correspondence, draft memos, letters, and reports, and communicate on behalf of their supervisors or the organization.
- Supporting Staff: They assist other staff members with various tasks, including preparing documents, coordinating travel arrangements, and facilitating communication within the organization.
- Project Assistance: Administrative assistants may also provide support for specific projects or initiatives, such as research, coordination, and documentation.
- administrative assistant: 1 year (Preferred)
- Arabic (Preferred)
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Job Detail
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Job IdJD1645644
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned