Job Description

:

We are seeking a

Case Manager

to join our dynamic team at Destinations Abroad Documents Clearing Services LLC. The ideal candidate will be responsible for managing client files, handling escalations, and ensuring a smooth process for international work permit and visa applications.

This role requires strong attention to detail, excellent communication skills, and the ability to coordinate between clients, documentation teams, and international partners to ensure timely completion of each case.

Key Responsibilities

Handle client case escalations and provide timely resolutions. Oversee

work permit application processing

and related documentation.

Do visa filing and prepare applicants for interviews and job applications.

Coordinate with clients for missing or updated requirements. Review and verify client documents for accuracy and compliance. Maintain organized case files and update internal tracking systems. Liaise with embassies, consultants, and government agencies when needed. Support the operations and immigration teams in ensuring smooth workflow. Prepare reports and updates for management as required.

Requirements:

Minimum

1-2 years of experience

in immigration, case management, or visa/work permit processing. Strong problem-solving and communication skills. Excellent command of

English and Hindi

(both written and spoken). Ability to manage multiple cases and meet deadlines. Proficiency in Microsoft Office (Word, Excel, Outlook). Experience handling escalations or client service cases is an advantage.

Salary & Benefits:

Salary:

Based on experience + performance incentives.

Work Hours:

10:00 AM - 7:00 PM (1-hour lunch break)

How to Apply:

Interested candidates may apply directly through Indeed or email their updated CV to:

hr@destinationsabroad.ae

Subject: Case Manager - Work Permit Process

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month