Female Call Center Agent
Abu Dhabi, United Arab Emirates
Job Description
Salary - 1,800 plus Bonus
Must speak English and Urdu/Hindi Job brief We are looking for a Call Center Representative that will be the liaison between our company, property owners and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Identify customers\xe2\x80\x99 needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
- Previous experience in a customer support role or similar role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Computer literate
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1558100
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned