Job Description

Job Title: Female Arabic Call Center Agent - Experience in Aesthetic Clinics Required

About Us:

Dr. Nasma Salah Medical Centre specializes in advanced aesthetic procedures, including Botox, fillers, threads, skin boosters, IV multivitamins, laser hair removal, and HydraFacials. We are dedicated to delivering expert care and transformative results for our patients.

Position Overview:

We are seeking a

Call Center Agent

to join our team and play a vital role in client engagement. The ideal candidate will be responsible for scheduling consultations, explaining our aesthetic services, and maintaining strong client relationships over the phone.

Key Responsibilities:

Client Outreach:

Contact prospective clients to introduce and promote our services.

Appointment Scheduling:

Arrange consultations for aesthetic treatments.

Information Sharing:

Clearly communicate service details, packages, and promotions.

Follow-Up:

Conduct timely follow-ups to maintain client interest and satisfaction.

Record Keeping:

Log all interactions in the CRM system accurately.

Achieving Targets:

Meet monthly booking and sales goals while ensuring customer satisfaction.

Requirements:

Minimum 1 year of telesales or call center experience, preferably in the healthcare or wellness sector.

Excellent communication skills with fluency in English; Arabic is a strong advantage.

Professional, empathetic approach in handling client inquiries.

Goal-oriented with the ability to work under pressure.

Familiarity with CRM systems is an asset.

What We Offer:

Competitive base salary

Supportive, professional work environment

Comprehensive training on treatments and services

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Nationality? Is your UAE residency visa on your own or family or you can provide NOC for us?
Education:

Bachelor's (Required)
Experience:

aesthetic clinic: 1 year (Required)
Language:

English (Required) Arabic (Required)
Location:

* Dubai (Required)