Job Description

Job description

Key Responsibilities:

Reporting & Planning

Monitor menu performance and suggest improvement Analyze sales, inventory, and customer data to support F&B operations Identify cost-saving opportunities and reduce waste Prepare accurate reports and dashboards for management Support pricing, promotions, and forecasting with data insights Ensure data accuracy and integrity across systems Submit daily reports including sales, staff performance, and inventory status. Prepare next-day operations in advance to ensure readiness and continuity.

Operations Management

Oversee daily operations of the branch and kiosk, ensuring all areas (cafe, play zones, cashier, party rooms) are clean, safe, and ready for service. Conduct daily pre-opening and closing checks, ensuring POS systems, cleanliness, and readiness. Monitor overall guest experience, ensuring smooth service flow and timely resolution of any issues or complaints.

Team Leadership

Monitor staff performance, grooming, professionalism, and adherence to service standards.

Maintain clear communication among departments to ensure coordinated service delivery. Ensure all team members are knowledgeable about the menu, offerings, and upselling techniques.

Financial Planning & Performance Oversight

Develop and implement strategies to increase revenue, minimize costs, and achieve profitability targets. Prepare and manage budgets, forecasts, sales reports, and daily performance summaries. Oversee payment reconciliation and manage daily cash handling procedures.

Food & Beverage Management

Collaborate with chefs and beverage managers on seasonal menus, special offers, and pricing. Ensure food hygiene, preparation quality, and presentation meet brand standards. Monitor F&B inventory levels, handle ordering, and track wastage/consumption.

Compliance & Safety

Ensure full compliance with health, safety, and sanitation regulations. Respond swiftly and professionally to any guest safety concerns or incidents.
Job Types: Full-time, Permanent

Experience:

Food & Beverage: 2 years (Required) Good Communication in English
Job Type: Full-time

Pay: AED2,500.00 - AED2,700.00 per month