F&b Supervisor
Dubai, United Arab Emirates
Job Description
Overview:
The First Collection at Jumeirah Village Circle
About the First Collection at Jumeirah Village Circle
About the First Collection at Jumeirah Village Circle
Unleash the explorer in you at The First Collection at Jumeirah Village Circle, an upscale hotel located in in the heart of JVC. Our 491 well-appointed rooms and suites make for the perfect retreat after a busy day of discovering the city, or attending business meetings. Centrally located, the district of JVC offers convenient access to the entire city. The area is connected to three main roads, while bus networks and the hotel\xe2\x80\x99s shuttle service will keep you seamlessly connected to the city. Dubai Marina, Downtown Dubai and The Expo 2020 site are all within a 20-minute drive. The community of Jumeirah Village Circle (JVC) provides a number of family friendly conveniences including the Circle Mall, public parks and restaurants, which are all easily accessible from the hotel. Our signature restaurants and bars provide trendy venues to enjoy a refreshing cocktail or a mouth-watering meal. Sant\xc3\xa9 Ria oozes with full bodied Latino spirit that serves mouth-watering flavours inspired by the vibrant cultures of South America. The Village Bistro offers a vibrant, family-friendly dining experience where guests will enjoy an \xc3\xa0 la carte menu options and international buffets. The Village Bistro also serves the terrace and pool deck where guests will be able to enjoy a refreshing dip and al fresco dining. The hotel also offers a number of leisure facilities including an exclusive club lounge, a large outdoor swimming pool, a gymnasium and male and female massage treatment rooms.
About The First Collection
About The First Collection
The First Collection, brings together the key hotel, hospitality, and lifestyle assets of The First Group under one exciting and progressive brand. Comprising of five operational hotels and a pipeline of seven upper midscale hotels that will launch under The First Collection banner, the company has ambitious growth plans across the UAE. The First Collection also encompasses popular dining outlets including MasterChef, the TV Experience, Lola Taberna Espa\xc3\xb1ola and Ikigai, which have received acclaim for delivering unique and exceptional dining experiences.
The First Collection at Jumeirah Village Circle
The First Collection at Jumeirah Village Circle
Put your career first by embarking on a rewarding journey with the First Collection at Jumeirah Village Circle. We understand that our employees are the face of the company and providing our guests with memorable experiences is at the forefront of everything to do. To support this, we provide our employees with tailored training and development opportunities to help them grow in terms of their career and personal objectives.
We are committed to hiring talented and energetic individuals who will enrich the stay of every guest. To achieve this we focus on providing a work environment that inspires motivation and retaining employees. We offer comprehensive benefits to our employees, which include: return air tickets to home destination, uniform and laundry services, accommodation and recreation facilities, medical coverage and life insurance, transportation, duty meals, colleague discount in our F&B outlets and reduced hotel rates, enhanced employee rewards program, team bonding and engagement events, employee health and wellness activities. :
Responsibilities:
- Accomplishes department objectives by supervising staff, organizing and monitoring work process.
- Provides quality service by enforcing quality and guest service standards.
- Checks preparations before and during the shift.
- Ensures the progress and delivery of tasks and makes sure quality standards are met in doing so.
- Maintains staff by selecting, orienting and training employees, developing personal growth opportunities.
- Promotes up and cross selling to the team members.
- Responds to guest complains and questions in a timely manner.
- Evaluates the staffing requirements per shift and also makes decisions when staffing requirements change during the shifts.
- Works together with other departments to supervise all tasks to be done in an efficient and timely manner.
- Keeps the supplies and stocks upto requirements, including advising the manager on the required materials.
- Controls expenses by gathering and scheduling expenditures, monitoring variances, implementing corrective actions.
- Works along in the shifts, knowledgeable about all products to answer the questions of both guests and staff.
- Works together with the entire F&B management on new ideas and improvements for the department.
- Checks bills, table progress, preparations, waiting time for food and drinks to prevent mistakes during the operations.
- Supervises the restaurant opening and closing procedures.
- Doing proper shift handovers to inform colleagues about what happened on the shift and what is important for the rest of the day/week.
- Informs the management of any visit of FAM/ VIP guests to the outlets.
- Ensures that menus, promotional items are handled properly and replaces damaged or outdated materials.
- Is aware of the health and safety requirements for the department and makes the team members aware of those.
- At all times keeps good communication with the kitchen about changes, dietary requests, VIPs etc.
- Ensures daily briefings and allocations get done and all records kept on file.
- Is doing the mid-year and final reviews for the crew and associates.
- Ensures all work orders are raised and updated in Aladdin system.
- Ensures all staff are following HACCP and Hygiene standards at all times.
- Passes on information from management to colleagues and from colleagues to management.
- The authority to decide or nominate an award based on performance.
- Ensures all the prices in the micros are updated.
- Doing the micros change form if new icons need to be created.
- Trains, motivates and evaluates new and existing staff.
- Attends departmental meetings if required.
- Ensure the outlet par level are set and followed.
- Daily/weekly/monthly inventory happening without fail.
- All Day Dining experience preferable.
- A minimum of 3+ years of experience in a 5-Star Hotel is essential.
- Excellent reading, writing and oral proficiency in English.
- Experienced in all aspects of restaurant\'s services.
- Must be well-presented and professionally groomed at all times.
- Excellent leader and trainer with solid motivational and teamwork skills.
- Attention to detail and strong interpersonal skills to deal with diverse staff.
- Handling guest complaints and ability to know when to escalate to line manager.
- Ability to understand the flow of service and support colleagues.
- Proven ability to successfully support the management to motivate and lead a diverse team.
- Perform job with attention to details and the ability to organize and handle multiple tasks.
- Ability to understand guest needs and to deliver superior customer service.
- Ability to work long hours with a strong focus on operational excellence.
- Familiar with restaurant point of sales and cashiering procedures is preferred.
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Job Detail
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Job IdJD1622584
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned