About UOWD
The University of Wollongong in Dubai (UOWD) is one of the region\xe2\x80\x99s oldest, most prestigious and forward-thinking tertiary institutions. Our curriculum and teaching practices reflect those of UOW Australia, which consistently ranks among the top 2% of universities worldwide, and are nationally and internationally recognized. Our continuous efforts in providing an education of world-class standards are evident in our longstanding ranking in graduate employability, and also the reason why our graduates are highly sought after by employers. UOWD is truly a dynamic and diverse institution that offers a broad spectrum of programs in Business, Engineering, Information Sciences as well as Arts, Media and Humanities, aiming to develop graduates who are ethical, agile, technologically literate and ready for multicultural workplaces. Our programs are relevant and industry related with a strong focus on encouraging creative and critical thinking, problem-solving and the development of unique leadership skill sets. About the position
The members of the Administration team at the Faculty of Business are responsible for the administration, planning and policy implementation related to their undergraduate and postgraduate (coursework and research) students, academics and other stakeholders. The team ensures that processes are administered according to academic and administrative guidelines and that the administration of processes complies with all policies and procedures of the University and works towards improving customer service for students, academics and all key stakeholders. The position of Administrative Assistant is a key operational coordination and customer service position for the Faculty of Business. Due to the nature of the role, the position holder is expected to be highly systematic and organised in their approach to the role. Key Responsibilities:

• Provide high level customer service as the first point of contact in the Faculty of Business for students and academics enquiries and assistance requests with the view to answering them all in a timely and efficient manner (via in-person, email, SMS, telephone, etc)
• Assist students in selecting subjects for enrolment and provide accurate, valid and complete information on processes to students, academics and other stake holders
• Coordinate with academics, students and other stake holders for running of academic and student related events e.g. approvals from KHDA & TECOM, booking event location, arrange catering and prizes, designing flyers for internal promotion and advertising, etc
• Arrange and manage appointments and meetings for the Dean, management team, committees and prepare minutes of meetings when required
• Make referrals to specialist teams (Discipline Leaders, Directors and Dean), including the scheduling of appointments for academic advising and mapping of transferable subjects during change of course procedure
• Coordinate and follow-up with all academics in their task of completing course file folders every trimester
• Provide administrative support in the running of executive short courses and accreditation documentation
• Develop and maintain a good overall understanding of the work of the various administrative areas within the University
• Support and participate in student life-cycle events as required, such as orientation, enrolment and graduation
• Undertake other duties of a similar nature as reasonably required by the Line Manager

Selection criteria

• Bachelor\xe2\x80\x99s Degree in an appropriate discipline
• Minimum of 2 years\xe2\x80\x99 experience using student administration systems
• A commitment to UOWD Values of Passion, Courage, Integrity, Excellence, Collaboration and Innovation
• Expert spreadsheet (Excel) skills
• Ability to meet compliance/policy requirements
• Ability to maintain the strictest levels of confidentiality at all times

Remuneration
The successful candidates will receive a remuneration package which includes an attractive tax free salary ranging from AED 84,000 - AED 96,000 per annum, five weeks of paid leave per year, annual air ticket, private medical insurance for self and eligible dependents, life & disability policy, professional development assistance, education allowance for up to 3 eligible children, professional development and fee waiver for self and dependents looking to pursue higher studies. UOWD is an equal opportunity employer that attracts, develops, motivates, empowers, and retains a diverse workforce. Interested applicants must apply before the closing date by visiting our employment website at http://employment.uowdubai.ac.ae. A review of applications will begin after the closing date and will continue until the position(s) are filled.
Closing Date: 2nd January 2023