Job Description

Role Purpose The key focus for this role is to create a single, visual point of contact for our Clients employees. To act as the primary interface between the operations of our Client and our supply partners. Providing services to the highest standards, representing our Client's and JLL values in appearance, presentation, and manners. You will need to demonstrate a culture that promotes JLL's core values of Teamwork, Excellence and Ethics.

Core Responsibilities

The Facilities Coordinator (FC) should be capable of supporting the operational activities of the client workspace including {vendor performance management and compliance, coordinating small works, supporting Front of House activities / performance and liaising with the Landlord / Managing Agents. People Coordination Ensure the team is fully informed about operational updates, processes and account wide objectives so that they feel informed, involved and supported. Ensuring all training is and surveys are completed in a timely manner, including vendors. Client/Stakeholder Management Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels. Monitor procedures to ensure client's expectations are conveyed and worked upon. Recognise risks and issues to operations, escalating early for wider awareness and support Procurement & Vendor Management Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works) Support vendors to deliver services on time and within budget. Ensure vendor performance is consistently achieved through periodic reporting and management meetings. Maintain an audit ready approach. Health & Safety Management Conduct regular audits to ensure safety procedures on site are in place and working. Ensure all employees are aware of Hygiene, Health and Safety policies. To record and report all accidents, good catches, and near misses within the location adhering to company procedures. To ensure all managed equipment is well maintained and is in good working order, escalate as necessary any concerns.

Site Operations Management Be aware of, and support where necessary projects which are happening that may have an impact on operational delivery, contract or risk. Manage work orders on the CMMS (Corrigo) by looking ahead to upcoming deadlines and due dates. Work with vendors to ensure correct WO paperwork received and returned to maintain auditable process. Finance Management Ensure prompt and accurate management of purchase orders in JLL's financial platform. Risk Management Make sure all managed team members, including vendors, are rehearsed on and adhere to Security training. Be comfortable escalating early any concerns or support from your management team. Follow established escalation procedures and incident reporting procedures.

Additional Responsibilities: To take responsibility for contributing towards your own development, with the guidance of your line manager, and attending training courses as identified. To act as a positive ambassador for the business. To attend to any reasonable request made by the client. Ability to prioritise time and expectations to enable minor works and hoc small projects.

You will need to be able to demonstrate the following skills and experience: Prior experience in facilities, property management, hospitality or related field (preferred). Knowledge of local occupational health and safety requirements, facilities and vendor management. Problem-solving skills - capacity to deal with ambiguity and solve complex problems effectively. The ability to effectively deal with stressful situations.

Location: On-site -Casablanca, MAR

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

About JLL -

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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