Job Description

Job Title:

Facilities Coordinator

Department:

MEP, HVAC Operations

Reports To:

Facilities Manager

Location:

[Abu Dhabi]

Position Summary

The facilities coordinator supports the day-to-day operations and maintenance of company facilities to ensure a safe, efficient, and well-maintained working environment. This role serves as the key point of contact for all building and maintenance-related requests, coordinating vendors, managing service schedules, and ensuring compliance with safety and operational standards.

Key Responsibilities

Tenant Communication & Support

Answer incoming calls and emails from tenants related to maintenance, repairs, and facility issues. Record and prioritize service requests in the work order management system Communicate estimated response and completion times to tenants and follow up to ensure satisfaction. Provide excellent customer service and maintain a professional, friendly demeanor in all interactions.

Maintenance Coordination

Dispatch maintenance technicians or coordinate with third-party vendors to address service requests. Track the status of open work orders and ensure timely completion. Schedule and monitor preventive maintenance tasks as needed. Verify that maintenance work is completed to quality standards and tenant satisfaction.

Administrative & Operational Support

Maintain accurate logs of tenant calls, maintenance requests, and completed work. Assist with vendor scheduling, service reports, and invoice processing. Support the Facilities or Property Manager in daily operational activities. Maintain key logs, access cards, and building service records.

Health, Safety & Compliance

Report safety hazards or urgent maintenance issues immediately. Ensure contractors follow building policies and safety procedures while on-site.

Qualifications

Education:

Bachelor's degree in Facilities Management, Business Administration, or a related field (preferred).

Experience:

2-4 years of experience in facilities coordination, building operations, or office management.

Skills:

Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency with MS Office and facility management software (e.g., CMMS). Basic understanding of building systems (HVAC, electrical, plumbing).
Job Types: Full-time, Permanent

Pay: Up to AED4,500.00 per month