Job Description

VisaBridge-Europe is a dynamic immigration firm based in London, UK, licensed under direct immigration activities, providing expert services to individuals and businesses from our offices in UK and India . We specialize in navigating the complexities of immigration procedures, helping our clients achieve their personal and professional goals. We are seeking a results-driven and experienced Immigration case processing officer to join our office in GCC at Dubai. In this role, your core focus will be on client coordination, application submissions and legal document preparation and verification along with building client relationships, and offering tailored immigration solutions throughout their entire process.

Key Responsibilities:

Case Evaluation and Processing:

Review and assess immigration applications, petitions, and supporting documentation for accuracy and compliance. Make informed decisions on cases, recommending approvals or denials based on established guidelines. Strong knowledge about document checklist, verification and submission for Visit Visas, Work Permit and PR applications. Proficiency in filing application for various countries like Canada, UK, Europe etc.

Applicant Interaction:

Serve as the primary point of contact for applicants, providing clear guidance on the documentation process and addressing concerns with a satisfactory solution. Conduct evaluation as necessary to gather additional information and clarify case details. Prepare Verification and other reports as required throughout documentation until post landing. Manage customer feedbacks and complaints or handle issues effectively with a satisfactory solution. Retain customer throughout the process by addressing queries without escalation and engage with timely interaction and updates. Handle all client responses and activities responsibly and diplomatically to manage clients without refunds at any situations.

Regulatory Compliance:

Stay current on immigration laws, policies, and procedural changes to ensure all case processing adheres to legal requirements. Implement best practices for compliance and risk management within the case processing function. Should have knowledge to create and file Express Entry, PNP, and visit visas for Schengen and various countries like US, UK, NewZealand, Australia etc.

Data Management and Reporting:

Maintain comprehensive records of all case activities, decisions, and communications using immigration management systems. Prepare reports and analyze data to identify trends and improve case processing efficiency.

Collaboration and Coordination:

Work closely with government agencies, legal counsel, and other stakeholders to facilitate case resolution if required. Collaboratively work with management to share insights and best practices, fostering a supportive team environment and maintain high confidentiality in all cases.

Qualifications:

Bachelor's degree in a relevant field. Minimum 03 years of experience in immigration case processing is mandatory with concrete knowledge in complete application filing or submissions and complaint escalations. In-depth knowledge of immigration laws and regulations. Strong analytical, organizational, and problem-solving skills. Proficiency in immigration management software and database systems is a plus. Excellent written and verbal communication skills. Ability to handle sensitive and confidential information with discretion. Immideate Joinees.

Benefits:

Benefits:

Opportunity for personal growth and development along with organization. Employment Visa and Medical Insurance 30Days Annual Leave and Up and Down Air Ticket All privileges as per UAE law.

Office Timings:

Monday to Friday: 09:30AM to 6:30PM

Saturday: 09:30AM to 03:00PM

Job Types: Full-time, Permanent

Pay: AED4,000.00 - AED7,500.00 per month

Application Question(s):

Do you have experience and knowledge in processing PR applications including profile creation and submissions? Do you have knowledge and experience in Visit visa application filings or submissions for Schengen and other countries? Are you expertise and experienced in handling client concerns or complex situations diplomatically without refund or escalating to higher management? Are you willing to look forward for a long term full-time position working collaboratively with the higher Management and keeping all confidentiality and positive attitude?
Experience:

* immigration case processing or immigration documentation: 3 years (Required)