Executive Support Manager

Dubai, United Arab Emirates

Job Description

Purpose & Overall Job Summary:
We are seeking an experienced Executive Assistant to provide comprehensive and strategic support to the Managing Director of Emerging Markets.
This role sits at the center of a vibrant, fast-paced, and multicultural region. You will anticipate needs, manage sensitive information with discretion, and represent the Managing Director with professionalism and integrity. Acting as a trusted partner, you will enable the MD to focus on strategic priorities while ensuring that every interaction and engagement reflects the excellence and values of adidas Emerging Markets.
Key Responsibilities:
Calendar & MD Priorities Management

  • Full ownership of the MD's calendar across local, regional and Global engagements
  • Anticipate and manage priorities, schedule changes, and meeting preparations with efficiency and discretion
  • Develop, Manage and Execute MD focused initiatives aligned with the Emerging Markets Calendar priorities
  • Facilitate MD offsites, meetings and travel, with duties including advance agenda prep, arranging complex travel logistics and relevant travel information and communication of expectations to respective stakeholders
  • Optimize time management of MD with complex time zones
Travel & Logistics (T&E)
  • Plan and manage complex, multi-destination travel arrangements (flights, hotels, visas, transportation)
  • Coordinate itineraries and logistics for internal visitors and ensure seamless execution
  • Track travel budgets, negotiate with vendors, and ensure cost-effectiveness
  • Comprehensive understanding of Travel Policy and Expenses
  • Promote sustainable and responsible travel practices across all Emerging Markets
  • Strong partnership with Global Travel Management and Risk teams as well as dedicated Travel Agency
Administrative & Confidential Support
  • Handle sensitive and confidential information with the utmost discretion and professionalism
  • Draft, edit, and review correspondence, presentations, and internal/external communications on behalf of MD
  • Maintain and update MDs databases, reports, and documentation with accuracy
  • Provide PA support to MD ensuring seamless coordination between professional and personal commitments
Stakeholder & Office Coordination
  • Serve as the central liaison between the MD and all functional, market and Global leaders
  • Coordinate external meetings and follow-ups with key partners and stakeholders
  • Support alignment across leadership teams, ensuring calendar and meeting schedules reflect strategic business priorities and anticipated needs
  • Lead and manage cross-functional projects and initiatives on behalf of the Executive Office, supporting planning, execution, and delivery across Emerging Markets
  • Facilitate efficient decision-making, driving organizational alignment, and overseeing projects and initiatives.
  • Collaborate closely with department heads and the EM Executive Assistant community to ensure efficiency, consistency, and alignment across all projects, market visits and meeting arrangements
  • Strong interpersonal and communication skills, fostering collaboration and alignment across diverse teams
  • Skilled at influencing and engaging stakeholders across multiple functions and regions, both internal and external
VIP Visits & Event Management
  • Coordinate high-level visits and internal events, managing agendas, logistics, and participant experience
  • Liaise with venues, suppliers, and partners to ensure smooth execution of events.
  • Work closely with NTP, legal and events management team for compliance delivery on all events
  • Project lead and manage end to end operations for MD offsites and conferences
Expense Management
  • Manage Concur claims and related expense processes with accuracy and timeliness
  • Comprehensive understanding and execution of T&E Policy
Anticipation & Agility
  • Anticipate needs, flag issues early, and bring solutions before problems arise
  • Maintain composure and professionalism under pressure, acting as a stabilizing and reliable partner
Managerial responsibilities
  • Support performance evaluation processes by coordinating SLT feedback and development planning for Executive Assistant Hub team (e.g., 90-day plans, MYBEST PS)
  • Provide guidance and mentorship to EA team, fostering collaboration, growth and creating path of succession
  • Coordinate and manage the Emerging Markets Executive Assistant community to promote best practices, knowledge sharing, effective communication and process improvements
  • Facilitate clear and consistent communication within the EA Community across all markets
Key Relationships:
  • Managing Director Emerging Markets
  • Emerging Markets Senior Leadership HUB Team (HR, BD, Finance, Comms, Brand, Supply Chain, Retail)
  • Emerging Markets General Managers
  • Emerging Markets Executive Assistants Community
  • Global Board assistants and other Global BU EAs
  • External client stakeholders
  • Vendor managements and relations
Profile, Skills and Abilities:
  • Proven experience supporting C-level or senior executives in a multinational, fast paced and dynamic environment
  • Strong leadership and project management skills
  • Exceptional organizational ability and attention to detail, with the capacity to manage multiple complex priorities simultaneously
  • Excellent interpersonal, communication, and facilitation skills, with a collaborative and culturally aware mindset
  • Proven ability to build trust and alignment across diverse teams and regions
  • High degree of discretion, professionalism, and integrity in handling confidential information
  • Strong problem-solving and decision-making abilities, demonstrating a proactive "can-do" attitude.
  • Skilled in stakeholder coordination, networking, and relationship management
  • Proven ability to streamline administrative processes and drive operational efficiency
  • Technically proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint, MS Teams), Concur, and SuccessFactors.
  • Emotionally intelligent and a strong team spirit
  • Previous experience working across complex time zones or within the travel industry is a plus
  • Fluent in English; additional languages are an advantage.
Qualifications:
  • 5 years+ experience supporting C-level or senior leadership
  • Bachelor's degree minimum
  • Experience working in Emerging Markets Countries is a plus.

Skills Required

Beware of fraud agents! do not pay money to get a job

MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD2111360
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned